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Customer Solutions Expert

2 months ago

Glasgow, Glasgow City, United Kingdom Entrust Resource Solutions Full time
Unlock Your Potential as a Senior Customer Engineer

At Entrust Resource Solutions, we're on a mission to revolutionize the pharmaceutical and life sciences industry with cutting-edge data solutions. As a Senior Customer Engineer, you'll play a pivotal role in delivering exceptional technical support to our esteemed clients.

Key Responsibilities:

  • Collaborate with cross-functional teams to resolve complex customer issues
  • Develop and maintain in-depth knowledge of our cloud-native data platform
  • Provide expert-level technical guidance to clients, ensuring seamless adoption and utilization of our solutions

What We Offer:

  • A competitive base salary exceeding £100K for experienced candidates
  • A fully remote culture, empowering you to work from anywhere and maintain a healthy work-life balance
  • A collaborative and high-performing environment, where your skills and expertise will thrive

Requirements:

  • Proven experience in technical customer support, with a strong background in software engineering
  • Proficiency in Python and AWS cloud services
  • Excellent communication and problem-solving skills, with the ability to work independently and as part of a team

Why Choose Entrust Resource Solutions?

We're a growing provider of data solutions, with a strong presence in the pharmaceutical and life sciences industry. Our team is passionate about delivering exceptional results and making a meaningful impact. If you're a motivated and experienced professional looking for a new challenge, we encourage you to explore this opportunity further.