Current jobs related to Guest Service Team Leader - Charing Cross - JobLookUp

  • Team Leader

    5 months ago

    Charing, United Kingdom BM Ambulance Service Full time

    **Job Title**: Team Leader **Location**:Charing, Ashford, Kent **Salary**: £14 per hour **Hours**: 20 Per week (10 Saturday & 10 Sunday) **About Us**: We are a leading provider of Ambulance transport services, dedicated to ensuring the safe and efficient transportation of patients to and from medical facilities. Our mission is to deliver exceptional...

  • Bar Team Leader

    1 month ago

    Waltham Cross, Hertfordshire, United Kingdom McMullens & Sons Full time

    Bar Team Leader OpportunityWe are seeking a skilled and experienced Bar Team Leader to join our team at McMullens & Sons. As a Bar Team Leader, you will be responsible for delivering exceptional customer service, coaching and guiding our team members, and running shifts to support the management team.Key Responsibilities:Delighting our guests through...

  • Bar Team Leader

    1 month ago

    Waltham Cross, Hertfordshire, United Kingdom McMullens & Sons Full time

    Bar Team Leader OpportunityWe are seeking a skilled and experienced Bar Team Leader to join our team at McMullens & Sons. As a Bar Team Leader, you will be responsible for delivering exceptional customer service, coaching and guiding our team members, and running shifts to support the management team.Key Responsibilities:Delighting our guests through...

  • Bar Team Leader

    4 weeks ago

    Waltham Cross, Hertfordshire, United Kingdom McMullens & Sons Full time

    Bar Team Leader OpportunityWe are seeking a skilled and experienced Bar Team Leader to join our team at McMullens & Sons. As a Bar Team Leader, you will be responsible for delivering exceptional customer service, coaching and guiding our team members, and running shifts with support from the management team.Key Responsibilities:Delight our guests through...

  • Bar Team Leader

    4 weeks ago

    Waltham Cross, Hertfordshire, United Kingdom McMullens & Sons Full time

    Bar Team Leader OpportunityWe are seeking a skilled and experienced Bar Team Leader to join our team at McMullens & Sons. As a Bar Team Leader, you will be responsible for delivering exceptional customer service, coaching and guiding our team members, and running shifts with support from the management team.Key Responsibilities:Delight our guests through...

  • Assistant Manager

    2 months ago

    Handy Cross, United Kingdom Harvester Full time

    Unlock Your Potential as a Restaurant LeaderAs an Assistant Manager at Harvester, you'll play a vital role in driving the success of our restaurant. You'll support the General Manager in leading your team to deliver exceptional guest experiences, mentoring each individual to reach their full potential.What We OfferOpportunities for career advancement: We...

  • Assistant Manager

    1 week ago

    Handy Cross, United Kingdom Harvester Full time

    Be a Part of a Dynamic TeamAs Assistant Manager at Harvester, you will play a key role in supporting the General Manager in leading your team to success. Your passion and drive will motivate your team to deliver exceptional guest experiences, mentoring each individual to reach their full potential.What's in it for you?Amazing progression opportunities - we...

  • Team Leader

    5 months ago

    Cross Hands, United Kingdom Dunbia Full time

    Overview: Reporting to the Shift Manager, the Production Team Leader will provide effective support in running production lines in accordance with product specifications, company standards and procedures regarding Hygiene, Safety, Quality, Quantity and Cost. The role will have responsibility for providing leadership, direction and support to General...

  • Bar Team Leader

    1 month ago

    Waltham Cross, United Kingdom McMullens & Sons Full time

    Bar Team Leader (Over 18 due to necessity to work on the bar) - Waltham CrossIf your ambition is to build a career in a long established, successful family run business, where guests come first and quality is paramount, come and join us as a Bar Team Leader. We're independent, so believe in investing in the future and we love home-grown talent. We treat all...

  • Production Team Leader

    1 day ago

    Cross Hands, United Kingdom CV-Library Full time

    Smart Solutions are currently recruiting for a Production Team Leader to join our successful client based in Cross Hands area. Our client is a reputable business that are rapidly expanding. They are looking to take on a few hardworking operatives to join their team. Pay rate: £13.63 Shift Pattern: Day Shift Tuesday to Saturday or Sunday to...

  • Warehouse Team Leader

    2 weeks ago

    Waltham Cross, United Kingdom CV-Library Full time

    Warehouse Team Leader PLEASE NOTE THE WORKING ENVIROMENT FOR THIS ROLE IS IN A CHILLED ENVIROMENT. TEMPERATURES RANGE BETWEEN 3-5 DEGREES. Location: Waltham Cross, Herts Contract Type: Permanent Shift: 5 over 7 shift pattern (Including Sunday working), 45 hours per week. Shift Times: Available set shift 1pm-10pm (Flexibility may be required at...

  • Front Desk Shift Leader

    3 weeks ago

    Gerrards Cross, Buckinghamshire, United Kingdom The Bull Hotel Full time

    Reception Shift LeaderA prestigious hotel in Gerrards Cross, Buckinghamshire, The Bull Hotel offers a unique blend of warm hospitality and modern comforts. With 147 comfortable bedrooms, a restaurant, and bar, as well as flexible event suites, our hotel is the perfect destination for corporate and leisure travelers.We are seeking a highly skilled and...

  • Front Desk Shift Leader

    3 weeks ago

    Gerrards Cross, Buckinghamshire, United Kingdom The Bull Hotel Full time

    Reception Shift LeaderA prestigious hotel in Gerrards Cross, Buckinghamshire, The Bull Hotel offers a unique blend of warm hospitality and modern comforts. With 147 comfortable bedrooms, a restaurant, and bar, as well as flexible event suites, our hotel is the perfect destination for corporate and leisure travelers.We are seeking a highly skilled and...

  • Customer Team Leader

    5 months ago

    West Cross, United Kingdom Coop Full time

    **Customer Team Leader** - Location: The Linden Tree, 62 Linden Avenue, Swansea, SA3 5LA- Pay: £13.32 per hour- Contract: 16 hours per week + regular overtime, permanent, part time- Working pattern: Varied shifts including afternoons, late evenings (store closing) and weekends, to be discussed at interview.- Full, paid training provided- - You must be aged...

  • Customer Team Leader

    4 months ago

    West Cross, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Bishopston Road, Swansea, SA3 3EN- Pay: £13.32 per hour- Contract: 12 hours per week + regular overtime, permanent, part time- Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full, paid training provided- - You...

  • Customer Team Leader

    5 months ago

    West Cross, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Bishopston Road, Swansea, SA3 3EN- Pay: £13.32 per hour- Contract: 20 hours per week + regular overtime, permanent, part time- Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full, paid training provided- - You...

  • Guest Host

    2 weeks ago

    King's Cross, United Kingdom CV-Library Full time

    Guest Host / Receptionist - West End London - Temp to Perm £14.42 ph. / Perm £30K We are seeking an outstanding Guest Host /Receptionist to deliver exceptional service to welcome Leisure Guests entering .This position is ideal for someone with a high-end customer service background who enjoys interacting with people and providing five-star...

  • Customer Team Leader

    4 weeks ago

    Waltham Cross, United Kingdom CO-OP Full time

    Closing date: 14-10-2024 Customer Team Leader Location: 136-138 Church Lane, Cheshunt, EN8 0EA Pay: £13.32 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: 2 to 3 varied shifts over 7 days including early mornings (from 5:30am), afternoons, late evenings (until 10:15pm) and weekends, to be discussed at...

  • Bar and Waiting Team Leader

    2 weeks ago

    Waltham Cross, Hertfordshire, United Kingdom McMullens & Sons Full time

    Are you passionate about delivering exceptional service in a fast-paced pub environment? Do you have a natural talent for leading and guiding a team? We're looking for a skilled Bar and Waiting Supervisor to join our team at McMullen's & Sons.As a Bar and Waiting Supervisor, you'll be responsible for delighting our guests through exceptional service,...

  • Guest Service Associate

    5 months ago

    King's Cross, United Kingdom Residential Living Recruitment Full time

    Recruiting high-energy, customer service focused and hard-working individuals to join an exciting and growing team in Residential Build to Rent development. Our Client provides brand new stylish apartments. **Location**:London **Salary**:£27,000 per annum plus Bonus **Job type**:Full Time -Permanent **Shift Pattern**: Monday - Friday - 8am to 4.30pm /...

Guest Service Team Leader

2 months ago

Charing Cross, United Kingdom JobLookUp Full time
About the Role

We are seeking a highly skilled and experienced Guest Service Team Leader to join our dynamic team at Rapport Guest Services. As a key member of our team, you will be responsible for delivering exceptional client care and managing the daily operational aspects of our guest services.

Key Responsibilities
  • Deliver outstanding client care by greeting guests promptly and professionally
  • Manage all daily operational aspects of the guest services, ensuring an effective and flexible approach
  • Monitor the standards of service delivery to ensure excellence and consistency at all times
  • Develop effective working relationships with clients, key stakeholders, and service providers
  • Manage complaints and concerns, and liaise with relevant departments, escalating to management as necessary
  • Support with performance reviews, executing individual Personal Development Plans, rota management, and other HR-related aspects
  • Support with new team members onboarding, training, coaching, and other team engagement activities
Requirements
  • Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
  • Ideal candidate will have at least one year of customer service and team leadership experience in a similar environment
  • Be upbeat, organized, self-confident, and able to adapt to changing situations
  • Demonstrate a positive, can-do attitude with a focus on detail and professionalism
  • Be able to manage and motivate the team, ensuring client needs and visitors are met
  • Possess excellent communication skills, written and verbal
What We Offer
  • Exclusive travel discounts with major brands
  • Save money on groceries with discounts on major brands
  • A wide range of offers dedicated to improving your personal finances
  • Regular emails with the best discounts and savings available
  • Cash rewards for recommending friends and family
  • Contributory pension scheme
  • Access to wellness programs and employee assistance programs
  • Quick access to a Digital GP and wider healthcare benefits
  • Learning and development opportunities
  • WOW Awards to celebrate exceptional service
  • One Paid Day for Charity Work
About Us

Rapport is an award-winning, specialist company that provides corporate organizations with fully managed front and back of house guest services. We are proud to count some of the UK's most forward-thinking, blue-chip companies as our clients.

We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone's differences and diverse backgrounds. We have created a number of Employee Networks as part of our Be Yourself at Rapport program, to create a safe space for our Ambassadors to connect and collaborate.

We are also a Disability Confident Employer, and we have partnerships with external organizations providing job opportunities within the company for people with special educational needs and disabilities.