Facilities Management Coordinator

4 weeks ago

Edinburgh, Edinburgh, United Kingdom Integral UK Ltd Full time
Job Title: Facilities Coordinator

We are seeking a highly skilled and experienced Facilities Coordinator to join our team at Integral UK Ltd. As a key member of our facilities management team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our facilities.

Key Responsibilities:
  • Deliver high-quality facilities management services to our clients, including support for cleaning, housekeeping, emergency call-out, PPM, and reactive repair.
  • Provide excellent customer service and ensure customer satisfaction by anticipating and responding promptly to their service requirements.
  • Supervise and direct subcontracted services to ensure compliance with contractual obligations and client expectations.
  • Develop and maintain strong relationships with clients, vendors, and internal stakeholders to ensure seamless service delivery.
  • Ensure compliance with local legislative requirements, client best practices, policies, and procedures.
  • Act as the primary point of contact for all facilities-related activities and ensure potential roadblocks are identified and removed.
  • Support emergency preparedness and crisis planning on a site-by-site basis.
  • Develop and maintain a close working relationship with vendors to ensure full understanding of client culture and inclusion in the team delivering a high-quality service.
Essential Skills and Experience:
  • Knowledge within the Facilities Maintenance sector with some technical experience.
  • Previous experience in a similar role.
  • Understanding of UK health and safety requirements.
  • Mechanical, organisational, interpersonal, and IT skills.
  • Ability to multitask and possess the physical capability to engage in manual labour.
  • Courteous and helpful approach with strong communication skills both verbal and written.
  • Ability to prioritise tasks, work to deadlines with minimal supervision.
  • Proactive approach to identifying and rectifying matters relating to the building.
  • Able to manage/support crisis situations.
  • Self-motivated and can work independently.
  • Excellent admin skills.
Employee Benefits:
  • 25 days holiday plus bank holidays (pro rata into shifts for shift workers).
  • Company-funded health cash plan.
  • Ability to buy and sell holidays – buy 5 days & sell 2 days.
  • Life assurance.
  • Auto-enrolment company pension scheme.
  • Employee Assistance Program (EAP).
  • Cycle to work scheme.
  • Purchase an electric vehicle via salary sacrifice.
  • Employee discounts with various brands.
  • Learning and development programs, training, and career opportunities.
What You Can Expect from Us:

You'll join an entrepreneurial, inclusive culture where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where Integral and JLL can take you...

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