Client Operations Specialist

4 weeks ago


Chorley, Lancashire, United Kingdom ESG Full time
Job Title: Client Operations Analyst

We are seeking a highly skilled and motivated Client Operations Analyst to join our team at ESG. As a key member of our Managed Service environment, you will play a crucial role in developing relations with our customers and providing exceptional customer service.

Key Responsibilities:
  • Exception Management: Ensure seamless registration of clients' electricity, adhering to industry standards and regulatory requirements.
  • Client and Third-Party Communication: Maintain clear and effective communication with clients and external partners.
  • Stakeholder Management and Administration: Oversee and manage relationships and administrative tasks involving key stakeholders.
Requirements:
  • Administrative Skills: Proven administrative abilities and proficiency in Microsoft Office applications.
  • Communication Skills: Excellent communication capabilities, including objection handling and negotiation.
  • Problem-Solving Skills: Strong analytical thinking and ability to take ownership of issues to find effective solutions.
  • Customer Service Skills: Provide exemplary customer service, addressing queries with empathy and professionalism.
  • Data Analysis: Skilled in analysing data to support decision-making processes.
  • Attention to Detail: Maintain high accuracy and thoroughness in all tasks.
  • Stakeholder Management: Efficiently manage relationships with key stakeholders.
  • Prioritisation and Organisational Skills: Effectively prioritise tasks and manage a varied workload.
What We Offer:
  • Life Assurance
  • Health Cash Plan
  • Enhanced Maternity Leave 13 weeks full pay 13 weeks half pay
  • Enhanced Paternity Leave 4 weeks full pay
  • Holiday buy scheme
  • Employee Assistance Programme
  • Discounted Leisure Memberships
  • Cycle to work scheme
  • EV & Hybrid Car Scheme
  • Long Service Awards
  • Private Medical Insurance

ESG is an innovative and market-leading software & services company based in Chorley, serving clients in the utility sector. We deliver sophisticated software solutions and managed services in a Private Cloud infrastructure, servicing both traditional and modern real-time, smart energy clients.



  • Chorley, Lancashire, United Kingdom ESG Full time

    Job Title: Client Operations AnalystWe are seeking a highly skilled and motivated Client Operations Analyst to join our team at ESG. As a Client Operations Analyst, you will play a critical role in developing relationships with our customers and providing exceptional customer service.Key Responsibilities:Exception Management: Ensure that supplier changes are...


  • Chorley, Lancashire, United Kingdom ESG Full time

    Job Title: Client Operations AnalystWe are seeking a highly skilled and motivated Client Operations Analyst to join our team at ESG. As a Client Operations Analyst, you will play a critical role in developing relationships with our customers and providing exceptional customer service.Key Responsibilities:Exception Management: Ensure that supplier changes are...


  • Chorley, Lancashire, United Kingdom Hays Specialist Recruitment Limited Full time

    Job SummaryHays Specialist Recruitment Limited is seeking a highly skilled and experienced School Business Manager to join a primary school in Chorley on a temporary basis. The successful candidate will play a crucial role in the operational and financial management of the school, ensuring the efficient and effective use of resources to support their...


  • Chorley, Lancashire, United Kingdom Hays Specialist Recruitment Limited Full time

    Job SummaryHays Specialist Recruitment Limited is seeking a highly skilled and experienced School Business Manager to join a primary school in Chorley on a temporary basis. The successful candidate will play a crucial role in the operational and financial management of the school, ensuring the efficient and effective use of resources to support their...


  • Chorley, Lancashire, United Kingdom Hays Specialist Recruitment Limited Full time

    Job Title: School Business ManagerHays Specialist Recruitment Limited is seeking a highly skilled and experienced School Business Manager to join a primary school in Chorley on a temporary basis. The successful candidate will play a crucial role in the operational and financial management of the school, ensuring the efficient and effective use of resources...


  • Chorley, Lancashire, United Kingdom Hays Specialist Recruitment Limited Full time

    Job Title: School Business ManagerHays Specialist Recruitment Limited is seeking a highly skilled and experienced School Business Manager to join a primary school in Chorley on a temporary basis. The successful candidate will play a crucial role in the operational and financial management of the school, ensuring the efficient and effective use of resources...


  • Chorley, Lancashire, United Kingdom Workman LLP Full time

    About the RoleWe are seeking a highly skilled Assistant Client Accountant to join our team at Workman LLP. As a key member of our accounting department, you will be responsible for the day-to-day accounting processes and monthly reporting of diverse property portfolios.You will work closely with the accounts team, property managers, tenants, and clients to...


  • Chorley, Lancashire, United Kingdom Workman LLP Full time

    About the RoleWe are seeking a highly skilled Assistant Client Accountant to join our team at Workman LLP. As a key member of our accounting department, you will be responsible for the day-to-day accounting processes and monthly reporting of diverse property portfolios.You will work closely with the accounts team, property managers, tenants, and clients to...


  • Chorley, Lancashire, United Kingdom Austin Rose Associates Limited Full time

    Senior Tax Manager – Private Client TaxAre you a seasoned Private Client Tax Manager looking for a new challenge? Do you have a keen interest in deals tax and real estate?Our client is a leading Big 4 firm with a strong reputation for providing exceptional tax services to internationally mobile private businesses and individuals. They value their positive...


  • Chorley, Lancashire, United Kingdom ACTEMIUM Full time

    Actemium EV is a leading installer and maintainer of electrical vehicle charging equipment in the UK. As a Service Electrical Technician, you will play a crucial role in ensuring the smooth operation of our clients' EV charging systems.Key Responsibilities:You will be responsible for visiting client sites to maintain or commission EV charging equipment up to...


  • Chorley, Lancashire, United Kingdom ACTEMIUM Full time

    Actemium EV is a leading installer and maintainer of electrical vehicle charging equipment in the UK. As a Service Electrical Technician, you will play a crucial role in ensuring the smooth operation of our clients' EV charging systems.Key Responsibilities:You will be responsible for visiting client sites to maintain or commission EV charging equipment up to...


  • Chorley, Lancashire, United Kingdom Hays Specialist Recruitment Limited Full time

    Exciting Opportunity for a Residential Conveyancing ProfessionalHays Specialist Recruitment Limited is seeking a qualified and experienced residential conveyancing professional to join their busy team. As a residential conveyancing solicitor, CILEX or licensed conveyancer with 2+ years PQE, you will have the opportunity to work on a broad range of...


  • Chorley, Lancashire, United Kingdom Hays Specialist Recruitment Limited Full time

    Exciting Opportunity for a Residential Conveyancing ProfessionalHays Specialist Recruitment Limited is seeking a qualified and experienced residential conveyancing professional to join their busy team. As a residential conveyancing solicitor, CILEX or licensed conveyancer with 2+ years PQE, you will have the opportunity to work on a broad range of...


  • Chorley, Lancashire, United Kingdom Adele Carr Recruitment Full time

    As a Human Resources Specialist, you will provide operational support to a diverse portfolio of clients, primarily SMEs across the North West. This role is ideal for someone with strong employee relations experience, confident in chairing ER meetings and liaising with senior leaders and business owners. With a varied and dynamic workload, no two days will be...


  • Chorley, Lancashire, United Kingdom ACTEMIUM Full time

    Actemium EV is a leading installer and maintainer of electrical vehicle charging equipment in the UK. As a Service Electrical Technician, you will play a crucial role in maintaining and commissioning high-voltage electrical charging equipment up to 350kW.Key Responsibilities:You will be responsible for visiting client sites to maintain or commission...

  • Senior Client Director

    2 months ago


    Chorley, Lancashire, United Kingdom ROQ Ltd. Full time

    About the RoleThe Senior Client Director will be responsible for establishing and winning new client relationships for ROQ Ltd. This experienced sales professional will have a proven track record of success in selling Quality Engineering and testing services to large enterprise clients, generating £1m+ per annum in revenue.The ideal candidate will have a...

  • Senior Client Director

    2 months ago


    Chorley, Lancashire, United Kingdom ROQ Ltd. Full time

    About the RoleThe Senior Client Director will be responsible for establishing and winning new client relationships for ROQ Ltd. This experienced sales professional will have a proven track record of success in selling Quality Engineering and testing services to large enterprise clients, generating £1m+ per annum in revenue.The ideal candidate will have a...


  • Chorley, Lancashire, United Kingdom Hays Specialist Recruitment Limited Full time

    Residential Conveyancing OpportunityYour new company is seeking a qualified solicitor, CILEX or licenced conveyancer with 2+ years PQE who demonstrates a real passion for residential conveyancing work to join a well established and busy team.Key ResponsibilitiesConfidently manage a busy caseload of property transactions including purchases, sales and...


  • Chorley, Lancashire, United Kingdom Adecco Full time

    Job Title: Quality Assurance SpecialistLocation: Preston AreaRemuneration: Annual salary range from £35,000 to £38,000Contract Details: Permanent, Night Shift (6pm to 6am Mon-Thurs)We are seeking a Quality Assurance Specialist to join our team at Adecco. As a Quality Assurance Specialist, you will be responsible for auditing, monitoring, and evaluating...


  • Chorley, Lancashire, United Kingdom P4 Recruitment Ltd Full time

    **Job Title:** Executive Culinary SpecialistP4 Recruitment Ltd is seeking a highly skilled and experienced Executive Culinary Specialist to join our client's purpose-built care home in Chorley. This is an excellent opportunity for someone who is passionate about food and enjoys working in a caring environment, contributing to the well-being of...