Executive Briefing Center Program Manager

2 weeks ago

London, Greater London, United Kingdom Palo Alto Networks Full time
About the Role

Palo Alto Networks is seeking a highly skilled and experienced professional to join our team as an Executive Briefing Center Program Manager. This role is a critical part of our sales and marketing efforts, and we are looking for someone who can provide a "differentiated" customer experience that supports our continued growth as the fastest growing IT security company in the market.

Key Responsibilities
  • Lead the design and effective execution of customized briefing agendas to support sales and marketing efforts.
  • Leverage consultative skills to assist sales teams, partners, and discussion leaders in aligning objectives with those of customers.
  • Make briefing request decisions based on an understanding of the cybersecurity industry and Palo Alto Networks' key strategies and product offerings.
  • Clearly articulate briefing objectives to executives and discussion leaders, ensuring that resources are utilized effectively and discussion leaders are properly prepared for each customer briefing.
  • Coordinate all aspects of briefing activity with internal and external clients, handling urgent requests and agenda changes with a positive attitude and calm demeanor.
  • Manage briefing logistics and provide hands-on support in cooperation with the EBC Coordinator.
  • Manage the EBC inbox for the purpose of qualifying briefings, collaborating with team members, and supporting balanced workload distribution efforts.
  • Facilitate and cultivate strong relationships with EMEA/LATAM Field Marketing leaders and Sales leaders, acting as the geo lead and strategic business partner for the EMEA/LATAM EBC program.
  • Lead the reporting of the EMEA/LATAM EBC activity and key metrics.
  • Provide consultation and quality assurance for the "EBC on the Road" activities driven by EMEA/LATAM Field Marketing team.
  • Manage the upkeep of the EMEA/LATAM speaker list and topics list, proactively identifying content/discussion leader gaps.
  • Lead and encourage the other EMEA/LATAM EBC Managers and Coordinators in best practice sharing and geo-specific business updates.
  • Partner with EMEA/LATAM field marketing to incorporate geo-led content and marketing campaigns into the EBC centers as appropriate.
  • Schedule and distribute the load of Virtual EBCs amongst EMEA/LATAM EBC team.
  • Collaborate with the London Places team and IT team to drive successful operations of the London EBC.
  • Collaborate with others across the company and work independently to resolve issues and achieve results.
  • Follow briefing industry best practices by utilizing systems and processes that increase operational efficiencies.
  • Manage customer and partner-related EBC events, including logistics.
  • Support customer 1:1 meeting scheduling activities for industry events like Ignite and RSA.
Requirements
  • Bachelor's degree required, MA or MS preferred or equivalent military experience required.
  • 7+ years experience working in an executive briefing center for a B2B technology company.
  • World Class Briefing Characteristics Training, Facilitation Skills Training.
  • Cultural and protocol training.
  • Meeting planning experience or certification desirable.
  • Experience acting as regional/geo business partner to marketing and sales.
  • Foreign language skills, a plus.
  • Member, Association of Briefing Program Managers, a plus.
About Us

Palo Alto Networks is a trailblazer in the cybersecurity industry, committed to providing innovative solutions to protect our digital way of life. We believe in the power of collaboration and value in-person interactions, and we are looking for professionals who share our vision and values.

We are an equal opportunity employer and celebrate diversity in our workplace. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

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