Repair Operations Coordinator
1 day ago
About the Role
We are seeking a skilled Repair Operations Coordinator to join our Responsive Maintenance division at Wates Group.
Key Responsibilities
- Schedule works into diaries for up to 20 operatives daily, ensuring diaries are full and immediate attention is given to allocate work to operatives when they become free.
- Check the system for emergencies and manage them in a timely manner to ensure targets are met.
- Respond to telephone variations by seeking approval from the duty surveyor to allow operatives to continue on-site until completion.
- Provide a high-quality service to our client on a face-to-face basis.
- Work within a team to achieve goals and targets, achieving daily targets of a minimum of 60 allocations each day of new orders.
About You
We are looking for someone with relevant experience gained from working in a similar industry and environment.
About Wates Group
Wates Group is one of the UK's leading family-owned development, building, and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment.
We are driven by our purpose, 'reimagining places for people to thrive' and our three promises:
Thriving Places – working with customers, partners, and communities to create places that are more sustainable, inclusive, and full of opportunity.
Thriving Planet – protecting nature and taking action on climate change by collaborating and innovating with our partners.
Thriving People – creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care.
We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.
Awards
Wates Group has received numerous awards, including the BEST PROJECT Inside Housing Development Awards, WINNER 2022 Construction News Awards, GOLD AWARD Investors in People 2022, and GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards.
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