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Shop Assistant Leader

2 months ago

Oxford, Oxfordshire, United Kingdom Shaw Trust Full time

About the Role

We are seeking an experienced and motivated Assistant Shop Manager to join our team at Shaw Trust in Cowley, Oxfordshire. As a key member of our retail team, you will play a vital role in driving sales and profits, while delivering exceptional customer service and supporting the Shop Manager in achieving our business objectives.

Key Responsibilities

  • Manage the shop in alignment with company policies and procedures, ensuring a high standard of customer service and sales performance.
  • Support the Shop Manager in achieving financial goals, maintaining high standards, and delivering an exceptional customer experience.
  • Develop and implement effective sales and marketing strategies to increase the profile of Shaw Trust.
  • Lead and motivate a team of retail staff to achieve sales targets and provide excellent customer service.
  • Monitor and control stock levels, ensuring accurate inventory management and minimizing waste.

Requirements

  • Demonstrable experience of successfully working to targets in a retail environment.
  • Excellent verbal and written communication skills, with the ability to communicate concisely and effectively.
  • Excellent interpersonal and communication skills, with the ability to build strong relationships with colleagues and customers.

Benefits

  • 25 days annual leave per year (plus bank holidays), with incremental increases post 3 years' service up to 28 days, and the option to purchase additional holiday.
  • 2 days paid volunteering leave each year.
  • An enhanced pension scheme after 6 months.
  • Life Assurance at 3 times your annual salary rate.
  • Access to a suite of learning and development opportunities, including paid for apprenticeship and masters' levels qualifications, and management development programmes.
  • Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Women's Network).
  • Health and Wellbeing initiatives, including internal support, employee assistance programme and health cash plan.