Front Desk Associate
4 weeks ago
We're seeking a skilled Receptionist to welcome guests at our Newquay (Quintrell Downs) Premier Inn. As a key member of our hospitality team, you'll provide exceptional customer service, ensuring a warm and memorable experience for our guests.
Key Responsibilities:
- Deliver outstanding customer service, responding to guest queries and resolving issues promptly.
- Manage front desk operations, including check-ins, check-outs, and room assignments.
- Collaborate with the housekeeping team to ensure rooms are prepared to the highest standards.
- Process payments, handle guest complaints, and maintain accurate records.
What We Offer:
- A competitive hourly rate, up to £ per hour.
- A fixed-term contract for 3 months, with guaranteed hours to plan your week around.
- A mix of shift times, including weekends, to provide a balanced work-life schedule.
- Opportunities for career growth and development within our business.
- A Whitbread Benefits card, offering discounts on Premier Inn rooms, meals, and other perks.
Why Work with Us:
- We're committed to creating a diverse and inclusive work environment, where everyone feels valued and supported.
- We offer comprehensive training and support to help you succeed in your role.
- We're passionate about delivering exceptional customer experiences and exceeding guest expectations.
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