Retail Excellence Manager

2 months ago


Bracknell, Bracknell Forest, United Kingdom Swarovski Full time

About the Role

We are seeking an experienced Store Manager to join our team at Swarovski. As a leader in the luxury retail industry, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.

Key Responsibilities

  • Develop and execute business plans to achieve sales targets and improve customer engagement.
  • Lead and motivate a team of sales associates to deliver exceptional customer service and drive sales growth.
  • Collaborate with the visual merchandising team to create an engaging and immersive shopping experience.
  • Monitor and analyze sales data to identify trends and opportunities for growth.
  • Develop and implement strategies to improve customer satisfaction and loyalty.

About You

To be successful in this role, you will need:

  • Proven experience in a retail management role, preferably in the luxury industry.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong analytical and problem-solving skills, with the ability to interpret sales data and make informed decisions.
  • Excellent customer service skills, with the ability to build strong relationships with customers.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

What We Offer

As a Store Manager at Swarovski, you can expect:

  • A competitive salary and bonus scheme.
  • Opportunities for career growth and professional development.
  • A comprehensive benefits package, including health insurance and retirement savings.
  • Access to exclusive employee discounts and perks.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.

About Swarovski

Swarovski is a leading luxury crystal and jewelry brand, with a rich history dating back to 1895. We are committed to delivering exceptional quality and craftsmanship, while also promoting sustainability and social responsibility. As a member of our team, you will have the opportunity to work with a talented and dedicated group of professionals, while also contributing to the success of a global brand.



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