Retail Excellence Manager
2 months ago
About the Role
We are seeking an experienced Store Manager to join our team at Swarovski. As a leader in the luxury retail industry, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.
Key Responsibilities
- Develop and execute business plans to achieve sales targets and improve customer engagement.
- Lead and motivate a team of sales associates to deliver exceptional customer service and drive sales growth.
- Collaborate with the visual merchandising team to create an engaging and immersive shopping experience.
- Monitor and analyze sales data to identify trends and opportunities for growth.
- Develop and implement strategies to improve customer satisfaction and loyalty.
About You
To be successful in this role, you will need:
- Proven experience in a retail management role, preferably in the luxury industry.
- Excellent leadership and communication skills, with the ability to motivate and inspire a team.
- Strong analytical and problem-solving skills, with the ability to interpret sales data and make informed decisions.
- Excellent customer service skills, with the ability to build strong relationships with customers.
- Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer
As a Store Manager at Swarovski, you can expect:
- A competitive salary and bonus scheme.
- Opportunities for career growth and professional development.
- A comprehensive benefits package, including health insurance and retirement savings.
- Access to exclusive employee discounts and perks.
- A dynamic and supportive work environment, with a focus on teamwork and collaboration.
About Swarovski
Swarovski is a leading luxury crystal and jewelry brand, with a rich history dating back to 1895. We are committed to delivering exceptional quality and craftsmanship, while also promoting sustainability and social responsibility. As a member of our team, you will have the opportunity to work with a talented and dedicated group of professionals, while also contributing to the success of a global brand.
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