Beauty Retail Manager

4 weeks ago


Bracknell, Bracknell Forest, United Kingdom The Estée Lauder Companies Inc. Full time
About the Role

We are seeking a highly skilled and experienced Store/Retail/Business Manager to lead our team of Retail Artists and drive sales, customer service, and operational excellence in our stores.

Key Responsibilities
  • Develop and execute a business plan to achieve sales and customer service targets
  • Lead, coach, and develop a high-performing team of Retail Artists
  • Manage inventory, facilities, and cash reconciliation
  • Collaborate with the team to create and execute in-store events
  • Ensure exceptional customer relationship management and customer service
Requirements
  • Proven retail management experience, preferably in beauty or a fast-paced retail environment
  • Experience setting sales and customer service targets, sales analysis, and staff scheduling
  • Previous retail operations experience, including inventory and facilities management, and cash reconciliation
  • Proven track record of leading, coaching, and developing a team to succeed
  • Experience of creating and executing in-store events
  • Flexible availability across days/hours
  • Proficient in Microsoft Office
  • Proof of right to live and work in the country
About Us

The Estée Lauder Companies is an equal opportunities employer, committed to diversity and inclusion. We celebrate individuality and strive to create a workplace that is welcoming and inclusive for all.


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