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Front of House Team Member

2 months ago

Yorkshire, United Kingdom German Doner Kebab Full time

Job Summary:

We are seeking a highly motivated and enthusiastic Front of House Team Member to join our team at German Doner Kebab. As a Front of House Team Member, you will be the face of our brand, providing exceptional customer service and ensuring that every guest has a great experience.

Key Responsibilities:

  • Provide outstanding customer service, ensuring that every guest feels welcome and valued.
  • Process customer orders and payments efficiently and accurately.
  • Prepare and serve food and beverages to the highest standards.
  • Maintain a clean and safe environment, adhering to health and safety standards.
  • Work collaboratively with the kitchen team to ensure seamless service.
  • Upsell and promote additional food and beverage items to increase sales.
  • Manage cash and credit transactions accurately and efficiently.
  • Handle customer complaints and feedback in a professional and courteous manner.
  • Participate in ongoing training and development to improve skills and knowledge.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic math skills and accuracy with handling cash and credit transactions.
  • Ability to work flexible hours, including evenings and weekends.
  • Previous experience in a customer-facing role is an asset.

What We Offer:

As a Front of House Team Member at German Doner Kebab, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service and contributing to the success of our brand. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.