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Store Manager

2 months ago


Surbiton, Greater London, United Kingdom Zachary Daniels Full time

Job Title: Store Manager - Ladies Fashion Retailer

Job Summary: We are seeking a highly motivated and experienced Store Manager to lead our ladies fashion retail store in South West London. As a Store Manager, you will be responsible for creating an exceptional customer experience, building strong relationships with customers and staff, and driving sales and KPIs to achieve business objectives.

Key Responsibilities:

  • Customer Experience: Develop and implement strategies to enhance customer satisfaction and loyalty, ensuring a memorable shopping experience.
  • Team Leadership: Lead and motivate a team of sales assistants, providing coaching and mentoring to ensure continuous development and growth.
  • Sales and KPIs: Drive sales and KPI performance, controlling costs and budgets, and inputting data for weekly reports.
  • HR and Recruitment: Manage HR and recruitment processes, ensuring a smooth and efficient onboarding experience for new staff members.
  • Product Knowledge: Stay up-to-date with the latest fashion trends and product knowledge, providing expert advice to customers.

Requirements:

  • Retail Experience: Proven experience in a Store Manager or Senior Assistant Manager role in a retail environment, preferably in ladies fashion, ladies footwear, or accessories.
  • Leadership Style: Collaborative, people-focused leadership style with a track record of driving KPIs and budgets to improve store performance.
  • Industry Knowledge: Experience working in fast-paced, service-focused environments, with a strong understanding of the ladies fashion industry.

About Us: Zachary Daniels Recruitment is a leading recruitment agency specializing in retail and fashion industry placements. We are committed to finding the best talent for our clients and providing exceptional service to our candidates.