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Support Services Coordinator
3 months ago
Support Services Coordinator
Join Our Team in Providing Essential Support
Competitive Hourly Rate
Flexible Work Hours Available
Sanctuary Supported Living is excited to announce an opportunity for a Support Services Coordinator within our dedicated Homelessness Service. We pride ourselves on offering a comprehensive range of personalized housing, care, and support services aimed at empowering individuals to achieve independence.
As a national not-for-profit organization, we prioritize local engagement and place our customers at the forefront of our mission. Our commitment to excellence drives us to support our clients on their journey towards self-sufficiency.
Every role within our organization contributes to making a meaningful difference in the lives of those we serve. Working with us is not just a job; it is a fulfilling and inspiring experience that allows you to positively impact the community. We are dedicated to helping you reach your professional aspirations through extensive training and benefits.
Work Schedule: Shifts will vary, including early mornings, evenings, weekends, and holidays.
Key Responsibilities:
- Provide guidance and support to individuals overcoming homelessness, fostering their potential and independence.
- Conduct assessments and maintain up-to-date support plans tailored to individual needs.
- Serve as the primary contact for customer inquiries, ensuring effective communication.
- Build and nurture relationships with clients, respecting their choices, privacy, and dignity.
- Collaborate with external agencies to enhance clients' confidence, health, and well-being, while promoting opportunities for education and employment.
- Manage occasional crisis situations with professionalism and care.
- Maintain accurate and high-quality documentation of client interactions and progress.
Qualifications and Skills:
- Experience working with adults facing homelessness is highly desirable.
- A positive, adaptable attitude with a strong commitment to teamwork.
- Excellent organizational skills, along with proficiency in literacy and numeracy.
- Ability to respond swiftly to changing priorities while meeting deadlines.
- NVQ Level 3 in Health and Social Care or a willingness to pursue this qualification is essential.
Why Join Us?
We believe that exceptional work deserves exceptional rewards. Here are some of the benefits we offer:
- A minimum of 25 days of paid leave, increasing to 30 days after five years of service (plus public holidays) pro rata.
- A pension scheme with employer contributions.
- Access to various online discounts and rewards from leading retailers.
- Health and wellness initiatives.
- Life insurance coverage.
- Family-friendly policies, including flexible working options.
- Tax-efficient savings through our Cycle to Work scheme.
- A wide array of learning and development opportunities.
Building Equality and Diversity
Sanctuary Group is committed to fostering an inclusive environment for all employees and clients. We encourage applications from individuals of diverse backgrounds. An enhanced Disclosure and Barring Service check will be required for successful candidates, which we will cover.
