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Food Service Associate

3 months ago

Leamington Spa, Warwickshire, United Kingdom Caterlink Full time
Position Overview

As a Food Service Associate, you will play a vital role in delivering exceptional dining experiences to our guests. Your responsibilities will encompass a variety of tasks aimed at ensuring a seamless service environment.

Key Responsibilities
  • Service Excellence: Deliver food and beverages to patrons with a warm and professional demeanor. Proactively address guests' needs and requests to enhance their experience. Assist the Chef Manager in food preparation tasks.
  • Guest Engagement: Provide outstanding customer service by being attentive to guests throughout their dining journey. Respond to inquiries and resolve any issues in a courteous manner.
  • Collaborative Teamwork: Work closely with fellow staff members to maintain efficient operations and foster an inclusive and safe workplace.
  • Regulatory Compliance: Adhere to health and safety standards, along with any specific catering guidelines applicable to the service environment.
  • Hygiene Standards: Uphold cleanliness and sanitation protocols in both kitchen and dining areas.
Qualifications
  • A genuine enthusiasm for food and customer service.
  • A commitment to working collaboratively within a diverse team.
  • Ability to navigate challenges with a positive, solution-focused mindset.
  • Prior experience in a similar capacity, particularly within the food service sector, is advantageous.
  • Basic understanding of food safety and sanitation practices.
Additional Benefits

Joining our team comes with numerous advantages, including:

  • Access to a comprehensive learning program that may include formal qualifications, such as Apprenticeships, classroom training, eLearning, and hands-on training to support your professional growth.
  • Enjoy a favorable work/life balance with term-time only hours and no weekend shifts.
  • Utilize our Employee Discount Platform for savings at various retailers, entertainment venues, and travel opportunities.
  • Benefit from our Employee Assistance Program and Virtual GP services available at no cost for you and your family.
  • Potential eligibility for our Pension scheme.