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Building Maintenance Coordinator

2 months ago

Portsmouth, Portsmouth, United Kingdom CV Library Full time
Job Title: Building Maintenance Controller

We are seeking a highly skilled and organized Building Maintenance Controller to join our team at CV Library. As a key member of our operations team, you will be responsible for allocating resources and scheduling appointments to ensure efficient and effective delivery of building maintenance services.

Key Responsibilities:
  1. Resource Allocation: Work closely with other Resource Controllers to ensure efficient allocation of resources and provide cover for colleagues in periods of absence.
  2. Scheduling: Schedule repair appointments based on operative skills, availability, and locality to minimize travel time and idle time.
  3. Planning: Plan ahead for future appointments, identify potential issues, and raise concerns with the Lead Resource Controller.
  4. Monitoring: Continuously monitor job management system screens to ensure prompt action is taken when required.
  5. Operative Management: Oversee operative screens to ensure efficient arrival at next jobs.
  6. Process Understanding: Understand the end-to-end process of delivering perfect repairs and key responsibilities in achieving this.
  7. Issue Escalation: Escalate issues or queries to line managers or supervisors for prompt resolution.
Requirements:
  1. Operational Experience: Previous experience in operational or logistical resourcing roles is ideal.
  2. Dynamic Environment: Comfortable working in a dynamic and evolving environment with a level head and ability to remain professional under pressure.
  3. Communication Skills: Excellent communication skills to interact with the workforce and remain professional in contentious situations.
  4. Organizational Skills: Ability to organize, prioritize, and schedule jobs to meet appointments by planning into the future.
  5. Technical Skills: Proficient in MS Office and job management systems.
  6. Knowledge of Building Maintenance: Basic knowledge of building maintenance trades and tasks/activities is desirable.
  7. Geographical Knowledge: Understanding of the Portsmouth City area is desirable.
Benefits:
  1. Working Hours: 40 hours per week, Monday to Friday (office hours).
  2. Holiday Entitlement: 23 days holiday.
  3. Life Assurance: Provided.
  4. Pension: Available.