Server Team Member

4 weeks ago


Ripon, North Yorkshire, United Kingdom Lucia Full time

As a Server at Lucia, you will be responsible for delivering exceptional Italian dining experiences to our guests. Your role will involve taking orders, serving food and drinks, and maintaining a clean and welcoming environment.

Key Responsibilities:

1. Taking Guest Orders: You will be responsible for taking orders from guests, suggesting products, and upselling to increase sales.

2. Serving Food and Drinks: You will follow our Service Criteria to ensure that our guests enjoy their dining experience.

3. Use of POS Systems and Cash Handling: You will process orders through our POS system and handle cash and card payments.

4. General Housekeeping: You will maintain the cleanliness and Health and Safety standards of the restaurant.

5. Champion of Lucia: You will be a brand ambassador and champion of Lucia, promoting our values and standards to our guests.

6. Sales and Incentives: You will use your passion and knowledge to upsell and increase sales, participating in company product incentives.

Department: Front of House

Line Manager & Key Relationships: Restaurant Manager, General Manager, Ops

Day & Work Patterns: Varied shifts including evening and weekends dependent on business needs.

Key Competencies: Presentation, communication skills, friendly, guest focused, and attentive

Qualifications: N/A


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