Apprenticeship Skills Coach

5 days ago


London, Greater London, United Kingdom Randstad Full time
About the Role

Randstad is seeking a highly motivated and experienced Apprenticeship Skills Coach to join our dynamic team. As a key member of our team, you will play a pivotal role in delivering top-notch apprenticeship programs and ensuring the success of our apprentices.

Key Responsibilities
  • Support apprentices in achieving their apprenticeship outcomes by applying their knowledge, skills, and behaviours in the workplace.
  • Coach apprentices in collecting evidence, preparing reflective statements, and collating evidence in their portfolios.
  • Conduct regular reviews with apprentices and their line managers to ensure progress and set targets.
  • Maintain monthly contact with all learners to monitor and drive timely progress.
  • Collaborate with the Functional Skills Team to support learners requiring additional help in maths and English.
  • Deliver coaching sessions face-to-face or online, providing clear and constructive feedback.
  • Use the e-portfolio system (Aptem) to record, plan, and track individual learner progress.
  • Prepare learners for their End Point Assessment, ensuring timely completion without going out of funding.
  • Conduct eligibility reviews with potential candidates, ensuring their suitability for the program.
  • Promote safeguarding, Prevent, British Values, and support discussions on hot topics.
  • Ensure personal health, safety, and well-being of staff and students, promoting equality and supporting diversity and inclusion.
Essential Knowledge and Skills
  • Knowledge of customer relationship management tools and techniques.
  • Understanding of Cloud services, secure coding principles, and computer systems architecture.
  • Sales techniques, including negotiating, handling objections, and closing sales.
  • Financial principles for sales, including profit and loss, ROI, and budgeting.
  • Coaching, people management, planning, and networking skills.
  • IT literacy and excellent organisational and time management abilities.
  • Ability to manage own workload and diary, work independently and as part of a team.
  • Strong interpersonal skills and effective communication.
Attributes and Personal Characteristics
  • Highly self-motivated, organised, and able to lead by example.
  • Driven, passionate, and committed to improving apprenticeship provision.
  • Confident, professional, and results-driven.
  • Strong under pressure and resilient.
  • Ability to inspire, influence, and motivate others with enthusiasm for learning.
Experience and Qualifications
  • Must have proven experience in sales within the IT sector.
  • Level 3, 4, or equivalent in Education & Training (or willingness to work towards this).
  • GCSE or equivalent in Maths & English (or willingness to complete Functional Skills Level 2).
  • Preferred but not essential: Assessors Qualification and IQA Qualification.
  • Preferred but not essential: Previous experience as a Skills Coach or in a similar educational role.


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