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Learning and Development Trainer

2 months ago

London, Greater London, United Kingdom Moss Full time
About the Role

We are seeking a highly skilled Learning and Development Trainer to join our team at Moss. As a key member of our retail network, you will be responsible for delivering dynamic and effective training across our stores.

Key Responsibilities
  • Champion outstanding in-store experiences, prioritising colleague needs, and facilitating their continuous development, both in-store and at the head office.
  • Proactively support colleagues on the shop floor, guiding selling opportunities, and enhancing training experiences to elevate their skills.
  • Collaborate with the L&D Manager on new initiatives, embedding and evaluating them, and actively participating in the training and development of all colleagues.
  • Foster a commercially focused approach, supporting colleagues in achieving sales and service targets and identifying opportunities for store performance enhancement.
  • Lead the delivery of engaging and memorable training on the Moss brand, ensuring compliance with safety and security protocols.
  • Utilise a variety of methods to create impactful learning experiences, supporting the development of learners and producing high-quality learning materials.
Requirements
  • Proficient in Microsoft Office Suite, particularly in Excel and PowerPoint.
  • Experience with designing and delivering engaging learning and development programs.
  • Experience in conducting training needs analysis and developing tailored training solutions.
  • Knowledge of various training methodologies and tools, including digital and interactive platforms.
  • Understanding of retail operations and sales strategies, to provide relevant and impactful training.
What We Offer
  • Employee Discount: 70% discount across all our stores.
  • Season Ticket Loan: Financial support for commuting.
  • Cycle to Work Scheme: Encouraging eco-friendly travel.
  • Discounted Gym Membership with PureGym.
  • Life Insurance: Access to.
  • Moss Learning: An online learning platform for skill enhancement.
  • Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates.
Hybrid Work Policy

We require a minimum of 3 days for store visits/traveling and 2 days working from home.