Fashion Store Manager

1 month ago


Bicester, Oxfordshire, United Kingdom OTB Group Full time
Store Manager - Bicester Outlet

Jil Sander is seeking a highly skilled and experienced Store Manager to lead our Bicester Outlet team. As a Store Manager, you will be responsible for ensuring the continuity and maintenance of strategic standards and operational procedures to achieve company goals.

Main Responsibilities:
  • Manage and oversee the day-to-day running of the store
  • Support with recruitment and conduct performance/probation reviews
  • Coach and motivate your team to drive sales and deliver exceptional customer service
  • Lead your team to transform each customer's experience into a special moment, creating a customized experience
  • Ensure high levels of customer satisfaction by being knowledgeable on all products offered and teaming up with co-workers to provide excellent sales service
  • Identify opportunities to drive sales and maximize profitability
  • Achieve commercial target through efficient and effective team organization and through product presentation management
  • Contribute to the improvement of commercial performance through technical knowledge of the product, numerical analysis of sales and stock, product rotation and supervision of VM replenishment
Life Skills:
  • Ability to learn and share expertise of products and trends to fit customer's needs
  • Experience in team training, empowerment and motivation
  • Attitude to create a positive and inclusive work environment
  • Adaptability in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
  • Strong communication skills (verbal, in person, via e-mail, SMS, etc.)
  • Strong attention to details
  • Time management
  • Problem solving
  • Omni-channel retail orientation
  • CRM digital orientation
  • Flexible availability - including weekends, and holidays
Requirements:
  • Proficiency in English and another Language if possible
  • Customer orientation
  • At least 3/4 years of experience as a Supervisor or Store Manager in fashion or luxury companies

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