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Air Import Specialist

2 months ago

Feltham, Greater London, United Kingdom ALS Recruiting Solutions Full time
Air Import Operator Job Description

ALS Recruiting Solutions is seeking a highly skilled Air Import Operator to join our team. As an Air Import Operator, you will be responsible for arranging import shipments from worldwide origins, arranging collections with selected transport companies, and providing excellent customer service to import customers.

Key Responsibilities:

  • Coordinate import shipments from worldwide origins, ensuring timely and efficient delivery.
  • Liaise with clients, sales departments, hauliers, and other stakeholders to ensure seamless communication and coordination.
  • Process import customs entries, utilizing in-depth customs knowledge to ensure compliance with regulations.
  • Handle order traces, checking BOLs, AWBs, commercial invoices, and processing pre-alerts from overseas offices.
  • Develop and maintain strong relationships with shipping lines, airlines, and transport companies to ensure optimal service delivery.

Requirements:

  • Minimum 2 years experience in a similar function in the freight forwarding industry.
  • Team player with ability to work on own initiative, handling customer queries with tact and excellent telephone manner.
  • Ability to stay calm and focused under pressure, with willingness to work occasional overtime.
  • Understanding of ocean imports would be an advantage.

Package:

  • Basic Salary 32k - 40k (dependent on experience)
  • Bonus paid 2x annually
  • 37.5 hours per week
  • Monday to Friday hrs
  • Paid overtime
  • 25 days holiday plus bank holidays