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Governance Officer

2 months ago

Leeds, Leeds, United Kingdom NHS Full time
About the Role

We are seeking a highly skilled Governance Officer to join our Clinical Governance Team. As a key member of our team, you will play a vital role in ensuring the highest standards of care are maintained across our services.

Main Responsibilities
  • Provide a first point of contact for patients and their families/carers to provide feedback on our services.
  • Manage and progress complaints, concerns, and compliments using electronic systems.
  • Work collaboratively with colleagues and customers to deliver quality services.
About Us

Leeds Community Healthcare NHS Trust provides a range of community-based health services across the city. We work in partnership with other local Trusts, charities, and Leeds City Council to deliver high-quality care to the people of Leeds.

We have a strong culture based on deeply-held values, and our focus is on delivering high-quality care to our patients. In our most recent CQC evaluation, we were rated "Good", with our Adult Services rated "Outstanding" for caring.

What We Offer

We offer a range of benefits, including generous annual leave and access to NHS discount sites. Employment is conditional on confirmation of the right to work in the UK.