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Brighton, Brighton and Hove, United Kingdom Octopus Energy Full time{"h1": "Unlock Your Potential at Octopus Energy ","p": "At Octopus Energy, we're on a mission to revolutionize the energy industry. We're looking for talented individuals to join our team as Industry Settlement Specialists. ","h2": "What You'll Do ","ul": [{"li": "Specialize in half-hourly settlement processes "}, {"li": "Provide exceptional customer...
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Energy Settlement Expert
2 months ago
We are seeking a highly skilled Energy Settlement Expert to join our team at Octopus Energy. As a key member of our Business Operations team, you will play a critical role in ensuring the smooth operation of our energy settlement processes.
Key Responsibilities- Specialize in half-hourly settlement processes, ensuring accurate and timely processing of energy data.
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a professional and timely manner.
- Collaborate with internal teams and external stakeholders to ensure seamless communication and data exchange.
- Identify and implement process improvements, increasing efficiency and reducing errors.
- Develop and maintain in-depth knowledge of energy data flows, including half-hourly settlement processes.
- Proven experience in energy settlement or a related field.
- Excellent analytical and problem-solving skills, with the ability to interpret complex data.
- Strong communication and interpersonal skills, with the ability to work effectively with internal and external stakeholders.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
- Highly organized and detail-oriented, with a strong focus on accuracy and quality.
- A competitive salary and benefits package.
- Opportunities for professional growth and development, with a focus on career advancement.
- A dynamic and supportive work environment, with a strong emphasis on teamwork and collaboration.
- Access to cutting-edge technology and tools, enabling you to work efficiently and effectively.
- A comprehensive training program, ensuring you have the skills and knowledge needed to succeed in your role.