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Back of House Team Manager

2 months ago

London, Greater London, United Kingdom Park Plaza Full time

About the Role:

We are seeking a highly skilled and experienced Guest Laundry Team Leader to join our team at Park Plaza. As a key member of our back of house operation, you will be responsible for supervising the daily laundry operation and ensuring that high standards are maintained.

Key Responsibilities:

  • Assist and supervise the daily laundry operation to ensure efficient and effective processing of guest laundry.
  • Train and develop team members to ensure a consistent service is provided and high standards are maintained.
  • Monitor and control laundry costs to minimize expenses while maintaining hotel and company standards.
  • Build excellent relationships with back of house team members to ensure smooth operation and effective communication.
  • Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment and Care.

Requirements:

  • Previous experience as a Laundry Supervisor or Back of House Supervisor in a hotel or restaurant.
  • Strong leadership and communication skills to motivate and train team members.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Knowledge of laundry operations and processes.
  • Ability to maintain high standards and ensure quality control.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career development and advancement.
  • Collaborative and dynamic work environment.
  • Access to training and development programs.
  • Recognition and rewards for outstanding performance.

About Park Plaza:

Park Plaza is a leading hospitality company that provides stylish guest rooms and versatile meeting facilities to both leisure and business travelers. We are committed to delivering exceptional service and creating memorable moments for our guests.