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Oracle Cloud SCM/Procurement Consultant

2 months ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Version 1 Full time
Job Description

Version 1 is seeking an experienced Oracle Cloud SCM/Procurement Functional consultant to join our UK-based Oracle Cloud Functional Support team, forming part of our ERP Practice.

The ideal candidate will be customer-focused and process-driven with great documentation skills, able to work effectively across time zones.

Key Responsibilities:
  • Provide day-to-day application support for various clients.
  • Understand SCM business processes and requirements, translating them into system solutions and resolving business issues.
  • Resolve support issues and add value through delivering fixes and ongoing ways of improving current delivered functionality for the Oracle Fusion SCM and Procurement modules.
  • Gather and document business changes.
  • Work with technical consultants to deliver client requirements.
  • Liaise directly with clients to ensure all requests for change are properly designed, assessed, prioritized, and managed through to completion.
  • Assist with transitioning clients into support post-Cloud implementation projects and from competitors.
  • Identify persistent problems and work with key stakeholders to address the root causes.
  • Provide end-user application and functionality training.
  • Support all aspects of Cloud Quarterly Releases from Impact Assessment through testing and defect support.
  • Create test plans and coordinate testing with different stakeholders.
  • Assist in defining and optimizing simple yet effective business processes and drive change within the organization through negotiation and consensus-building.
  • Ensure that MS ERP initiatives follow proper planning, scheduling, and management processes.
  • Assist with risk management and change management on projects.
Essential Qualifications:
  • Strong experience as an application support analyst or similar role.
  • Experience in Oracle implementations and/or upgrades.
  • Experience of the following modules within SCM: Procurement Contracts, Purchasing, Sourcing, Supplier Portal, Supplier Model, Supplier Qualification Management, Self-Service Procurement, Inventory, Product Management, Cost Management, and Receiving.
  • Must have good experience translating business requirements and design into functional solutions.
  • ITIL process knowledge.