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Water Leakage Specialist

1 month ago


Aldershot, Hampshire, United Kingdom South East Water Full time
Position Overview

Are you passionate about addressing challenges?

Do you excel in collaborative environments and see tasks through to completion? If this resonates with you, this role may be a perfect fit...

Our aim is to be the preferred water supplier and employer in the industry.

As a Water Leakage Specialist, you will leverage your analytical skills and problem-solving expertise to minimize water loss within our distribution network. We are committed to meeting the leakage benchmarks established by our regulatory body (OFWAT) each year. Your role will involve utilizing cutting-edge technologies and innovative approaches to enhance our performance.

You will engage in a comprehensive array of leakage detection tasks, including analyzing DMA plans and data, conducting noise logging, and performing step tests. Your expertise in assessing and diagnosing issues will empower you to devise optimal solutions. Additionally, you will provide support during any disruptions or incidents impacting our customers' water supply.

You will receive robust support from your colleagues and supervisors, although familiarity with water distribution operations is advantageous. This position requires a commitment of 37 hours per week on a shift schedule from Monday to Saturday, with advance access to your work schedule for effective planning.

You will have the opportunity to build a fulfilling career with a significant purpose. Embrace your individuality, feel a sense of belonging, and be appreciated.

  • Experience a workplace where safety, value, and trust are paramount.
  • We encourage you to explore and pursue personal development opportunities.
  • A culture that allows you to be your authentic self, fostering deeper connections and a sense of community.
  • Contribute to our mission of creating a sustainable water supply for the present and future.

Key Responsibilities:

  • Investigate and identify concealed leaks.
  • Assist customers in addressing supply pipe leaks and plumbing concerns.
  • Maintain knowledge of water distribution operations, including pressure reducing valves and valve management.
  • Collaborate with distribution personnel and contractors on leak repairs.
  • Coordinate with customer service representatives and other staff regarding leakage activities.
  • Provide assistance to customers as necessary.
  • Update asset databases to correct field errors.
  • Stay informed and skilled in leakage detection practices and equipment usage.
  • Fulfill administrative duties associated with the role (e.g., data entry into corporate systems).

Qualifications:

  • Experience with leakage detection methodologies, including correlators and ground microphones.
  • Knowledge of water distribution operations and related equipment.
  • Familiarity with conducting Step Tests is a plus.
  • Possession of street works qualifications.
  • Certification in national water hygiene (blue card).
  • Strong communication and customer service abilities.

What We Offer:

  • A structured career progression framework demonstrating our commitment to your growth.
  • Competitive pension scheme with employer contributions.
  • Generous holiday entitlement, increasing with tenure.
  • Cycle-to-work program.
  • Health cash plan.
  • Life insurance coverage.
  • Wellbeing initiatives and benefits.

Commitment to Diversity:

At South East Water, we recognize the diversity of the communities we serve. We believe that creativity flourishes through diversity. Our commitment to inclusion spans across age, race, gender, ethnicity, religion, and identity. You will experience our dedication to equal opportunities and fair treatment throughout your career journey with us.

Recruitment Process: