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Assistant Clinic Coordinator

2 months ago

Aberdeen, Aberdeen City, United Kingdom NHS Grampian Full time

Job Summary:

NHS Grampian is seeking a highly skilled and motivated Assistant Clinic Coordinator to join our Outpatient team. As a key member of the team, you will be responsible for coordinating patient appointments, managing waiting lists, and working closely with medical and nursing staff to maximize capacity.

Key Responsibilities:

  • Coordinate patient appointments and manage waiting lists to ensure efficient use of resources.
  • Work closely with medical and nursing staff to maximize capacity and ensure patients are booked appropriately.
  • Provide excellent customer service to patients and colleagues, responding to queries and concerns in a confident, caring, and empathetic manner.
  • Develop and maintain effective relationships with stakeholders, including patients, families, and healthcare professionals.
  • Contribute to the development and implementation of policies and procedures to improve patient care and service delivery.

Requirements:

  • Excellent communication, interpersonal, and organizational skills.
  • Ability to work independently and as part of a team, prioritizing tasks and managing competing demands.
  • Strong problem-solving and analytical skills, with the ability to think critically and make sound judgments.
  • High level of resilience and adaptability, with the ability to cope with changing priorities and deadlines.
  • Ability to train, mentor, and supervise staff, promoting a culture of continuous learning and development.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive and collaborative work environment.
  • The opportunity to make a real difference in the lives of patients and their families.