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Manager of Safety and Security Services

2 months ago


Horley, Surrey, United Kingdom Hilton London Gatwick Full time

About Us

Connected to Gatwick South terminal, Hilton London Gatwick boasts 821 rooms and a diverse range of dining options, including a Japanese Steakhouse. The hotel features a fitness center and 23 meeting rooms suitable for large gatherings.

Your Role

The Cluster Safety & Security Manager will be responsible for hotel security operations and will adhere to protocols to guarantee the safety and security of guests, staff, and the property. This position oversees the security function across all our hotels in the Gatwick region.

  • Ensure the protection and security of the hotel premises, parking areas, guests, employees, and visitors, along with all property contained within.
  • Oversee the daily operations of the security department and provide support to all other hotel departments.
  • Remain adaptable to cover changes in the security department schedule, including holidays and shifts.
  • Train all team members in the appropriate systems of work, policies, and procedures, while managing and monitoring all tasks performed.
  • Within legal and company policy boundaries, intervene, search, and detain individuals committing offenses against the company within the premises.
  • Sign police charge sheets on behalf of the company and represent the company in court as a prosecutor.

About You

  • Passionate about guest satisfaction, with a genuine enthusiasm for hospitality.
  • Committed to maintaining high standards and ensuring the safety of guests and staff.
  • Previous experience as a Safety & Security Manager in a hotel setting is advantageous but not mandatory.
  • A leader dedicated to developing and motivating the security team.
  • SIA License, First Aid at Work training, and NEBOSH certification are highly desirable.

What We Offer

Competitive salary.

Holiday entitlement – 28 days, increasing after 5 years of service.

Additional Benefits

  • Complimentary meals during shifts.
  • Discounted rates for friends and family at Arora Hotels.
  • Food and beverage discounts.
  • Christmas gifts and employee gatherings.
  • Referral bonus program.
  • Cycling to work scheme.
  • Discounts at UK attractions via Merlin Entertainments.
  • Taste card benefits.
  • Life insurance program.
  • Wage streaming options.
  • Employee assistance program.
  • Recognition program for outstanding employees.
  • Awards for long service.

Grow With Us

We are experiencing rapid growth, which brings numerous advancement opportunities. As part of the Arora group, there are exciting prospects for career development across our properties and brands.