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Electrical Field Service Professional

2 months ago


Cheltenham, Gloucestershire, United Kingdom FPR Group Full time

Job Summary:

FPR Group is seeking a highly skilled and experienced Field Service Engineer to join our National Response Team. As a Field Service Engineer, you will be responsible for providing high-quality technical expertise to our customers across the UK.

Key Responsibilities:

  • Provide technical support to customers through on-site visits and troubleshooting.
  • Commission, repair, and service electrical equipment and systems.
  • Develop and maintain strong relationships with customers to ensure high levels of satisfaction.
  • Work collaboratively with the technical team to resolve complex technical issues.
  • Contribute to the development and implementation of technical procedures and best practices.

Requirements:

  • Minimum HNC or equivalent qualification in electromechanical or electrical engineering.
  • Proven experience in a field service role, with a strong understanding of customer service principles.
  • Excellent technical electrical and electronics skills, with knowledge of PLC programming and PC hardware.
  • Strong problem-solving skills, with the ability to work methodically and efficiently.
  • Full current UK driving license.
  • Flexibility to work overtime, including weekends, as required.

What We Offer:

  • Competitive salary of £40,000 - £45,000 per annum.
  • Great benefits package, including 25 days holiday plus bank holidays, pension contribution, and more.