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Field Support Specialist

2 months ago

Sunderland, Sunderland, United Kingdom Vestas Full time

About the Role

Vestas is seeking a highly skilled and experienced Field Support Specialist to join our Global Tools team. As a key member of our team, you will be responsible for providing exceptional support to our customers in Service and Construction within Vestas Wind System A/S.

Key Responsibilities

  • Provide technical support and assistance to customers in the field, ensuring timely and effective resolution of issues.
  • Collaborate with Field Support teams in Denmark and other locations to ensure seamless support and service delivery.
  • Work closely with local teams to implement quality control measures, troubleshoot issues, and provide training and guidance as needed.
  • Manage documentation and administrative tasks related to customer support and service delivery.

Requirements

  • Proven experience in using lifting equipment and Personal Protection Equipment (PPE).
  • Strong technical skills and knowledge of IT systems.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders.
  • Ability to travel and work in a fast-paced environment.

What We Offer

Vestas offers a competitive salary and excellent opportunities for professional and personal development in a dynamic and innovative industry. As a Field Support Specialist, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional service and support to our customers.