Food and Beverage Operations Manager

6 days ago


Knutsford, Cheshire East, United Kingdom Cottons Hotel & Spa Full time

**About the Role**

We are seeking a highly motivated and experienced Food and Beverage Supervisor to join our team at Cottons Hotel & Spa. As a key member of our operations team, you will be responsible for ensuring the smooth running of our food and beverage services, providing exceptional customer experiences, and leading a team of hospitality professionals.

**Key Responsibilities**

  • Serve food and drink to guests, providing a high level of service and ensuring a memorable experience.
  • Act as the first point of contact for guest queries, resolving issues promptly and efficiently.
  • Supervise shifts, ensuring that guests receive high standards of service and that the team is motivated and supported.
  • Host and run events, conferences, and weddings, providing exceptional customer liaison and ensuring seamless execution.
  • Support and motivate the team, providing guidance and training to ensure excellent service delivery.

**Requirements**

To be successful in this role, you will need to be proactive, flexible, and able to work well under pressure. Previous experience in a busy food operation, preferably in a supervisory role, is essential. You will also need to be comfortable working in a fast-paced environment and be able to adapt to changing circumstances.

**What We Offer**

  • A fun and dynamic work environment with opportunities for career progression.
  • A competitive salary and benefits package, including Wagestream, tips paid monthly, and free gym membership.
  • Discounted accommodation, food, and drink in our beautiful properties across the country.
  • Pension and life assurance.
  • Long service awards, including free meals and free stays with friends or family.


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