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Food and Beverage Operations Manager
2 months ago
Job Summary:
Cottons Hotel & Spa is seeking a highly motivated and experienced Food and Beverage Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth running of our food and beverage operations, providing exceptional customer service, and leading a team of hospitality professionals.
Key Responsibilities:
- Serving Food and Beverage: Provide high-quality food and beverage service to our guests, ensuring a memorable experience.
- Team Leadership: Supervise and motivate a team of hospitality professionals, providing guidance and support to ensure excellent service delivery.
- Shift Management: Manage shifts effectively, ensuring seamless service delivery and maintaining high standards of quality and safety.
- Event Management: Host and run events, conferences, and weddings, providing exceptional customer service and ensuring a smooth experience for our guests.
- Customer Liaison: Act as the primary point of contact for customer queries and concerns, resolving issues promptly and professionally.
Requirements:
- Previous Experience: Proven experience in a food and beverage operation, with a strong background in supervisory or management roles.
- Leadership Skills: Excellent leadership and communication skills, with the ability to motivate and inspire a team.
- Flexibility: Ability to work flexible hours, including evenings, weekends, and public holidays.
- Teamwork: Strong teamwork and collaboration skills, with the ability to work effectively with colleagues across different departments.
What We Offer:
- Competitive Salary: A competitive salary and benefits package, including wagestream, tips, and pension.
- Training and Development: Opportunities for training and development, including apprenticeships and career progression.
- Employee Benefits: Access to employee assistance programs, enhanced maternity and paternity pay, and long service awards.
- Work-Life Balance: A healthy work-life balance, with 28 days annual leave (rising to 33 days after 5 years) and flexible working arrangements.
