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Food Redistribution Specialist

2 months ago

Sheffield, Sheffield, United Kingdom FareShare Full time
Job Description

Job Title: Supply Chain and Logistics Officer

Reports to: Supply Chain and Logistics Manager

Location: Hybrid with regular travel to the UK

Contract: Permanent

Hours: 35 Hours, Full Time

Salary: National operational- £26,138-£27,513 and London operational £28,731-£30,243

Job Summary:

FareShare is a leading charity food redistributor, working to reduce food waste and support vulnerable communities. We are seeking a highly skilled Supply Chain and Logistics Officer to join our team.

Key Responsibilities:

  • Work closely with the Food Commercial Managers to provide feedback and reporting on service issues and attend meetings and site visits as appropriate.
  • Assist the Food Team with insight and feedback from food businesses, capturing key account information in our CRM system.
  • Adhere to the requirements of the Network Service Level Agreement.
  • Work with the Supply Chain and Logistics Manager to match food supplied to Regional Centre needs, always working to maximise surplus redistribution and minimise waste.
  • Ensure that offers are allocated in an efficient and timely manner according to network needs and agreed priorities to maximise social impact of surplus food.
  • Using our CRM system, maintain timely records of accounts, allocations, offers and case management.
  • Maintain high standards of customer service to the Network and Operations teams and develop respectful and effective working relationships with the Regional Centers.
  • Build your understanding of our Network and your relationship with Regional Centers through a programme of regular site visits in collaboration with the Network Development Managers.
  • Work with the Network Development Managers and Food Supply & Services Managers to identify opportunities to maximise and grow redistributed food volumes.
  • Work with Commercial Managers and hauliers to implement best practice processes and reduce costs for FareShare whilst maximising acceptance of food.
  • Work with hauliers to plan transport requirements and ensure that we are able to meet network demand.
  • Work with Regional Centres to coordinate and plan routes for internal FareShare logistics.
  • Reactively solve transport issues throughout the working day.
  • Use FareShare PowerBI reports to ensure optimal product allocation within contract requirements.
  • Specify, build, monitor and analyse Salesforce reports to increase efficiency of allocation.
  • Use dashboards to monitor network issues.
  • Lead regional network agreement service level review meetings.
  • Report on data integrity issues to the Network Analyst.
  • Support the Team providing assistance and cover when required e.g. during busy periods, annual leave and sickness to ensure an even spread of work across the team.
  • Support the training of new team members.
  • Represent the Supply Chain and Logistics team at network cluster and food category meetings.
  • Deputise for the Supply Chain and Logistics Manager when required.
  • Keep team process instructions up to date.
  • Act as Supply Chain and Logistics team lead on cross functional projects as required alongside stakeholders including: retailers, funders, and strategic food partners.
  • Project review; share learnings with the Supply Chain and Logistics team.

Requirements:

  • An understanding of food insecurity and sustainability issues, and passion for the mission and values of FareShare.
  • Excellent organisation skills – able to prioritise with competence managing ongoing projects alongside reactive daily tasks.
  • Computer literate with good working knowledge of MS Office, in particular Excel and Word.
  • Self-starter, ability to work within clearly defined and agreed parameters with limited supervision.
  • Ability to handle and analyse data, spotting trends in data and reports.
  • Advanced Excel skills and abilities to analyse and manipulate large datasets.
  • Salesforce or similar CRM system experience.
  • Supply chain and logistics background.
  • Experience of working as part of a project team with some responsibility for delivery of a project.

Benefits:

  • Hybrid / Flexible working, with regular UK travel.
  • 28 days' annual leave + 8 bank holidays.
  • Employers pension contribution.
  • Employee Assistance Program.
  • Interest free bicycle purchase loan scheme.
  • Season ticket loan.