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Care Quality Manager
2 months ago
Job Summary
Home Instead Senior Care is seeking a highly skilled and experienced Care Quality Lead to drive our high-quality person-centred care in the Leek & Moorlands region.
Key Responsibilities
- Conduct comprehensive client assessments to develop tailored care plans that meet individual needs.
- Perform quality assurance visits to clients and their families to ensure exceptional care standards.
- Provide guidance and support to our dedicated caregiving team to enhance their skills and confidence.
- Ensure strict compliance with quality standards and regulatory requirements to maintain our reputation.
- Collaborate effectively with healthcare professionals to optimize client well-being and outcomes.
- Travel to clients' homes to introduce new Care Professionals and ensure seamless transitions.
- Assist the Care Manager in creating, updating, and auditing client care plans to ensure accuracy and effectiveness.
- Utilize our care management software to monitor daily care logs and medication records, ensuring timely interventions and adjustments.
Requirements
- A proven track record in the care sector, with experience in similar roles and responsibilities.
- Excellent communication and interpersonal skills, with the ability to inspire and lead a team.
- A genuine passion for delivering high-quality, person-centred care that prioritizes client needs and well-being.
- In-depth knowledge of relevant regulations and standards, with the ability to apply this expertise in a practical setting.
- The ability to travel to clients' homes in the Stockport, Manchester Central & Tameside area, with a valid driver's license and access to a car.
Benefits
- Mileage reimbursement at 45p per mile.
- A monthly bonus scheme to recognize outstanding performance.
- A refer-a-friend scheme to encourage employee referrals.
- Payment for DBS checks to ensure a secure working environment.
- Access to training and development opportunities to enhance skills and knowledge.
- A competitive base salary of £24,000, plus on-call payments, mileage reimbursement, and opportunities for bonus schemes.
