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Senior Assessment Coordinator

2 months ago

Bristol, Bristol, United Kingdom Best Practice Network Full time
About the Role

The Senior End Point Assessment Coordinator will oversee the administration and coordination of End Point Assessments (EPAs) at Best Practice Network for our Apprentices. This role involves managing a team of coordinators to ensure the smooth and efficient management of our apprentices EPAs with their appointed EPAO. Maintaining high standards of quality, compliance, and customer service is essential.

Key Responsibilities
  • Team Leadership:
  • Provide leadership and direction to the team of End Point Assessment Coordinators, fostering a collaborative and high-performance culture.
  • Conduct regular performance reviews, set objectives, and provide ongoing support, training, and professional development opportunities for team members.
  • Coordination of End Point Assessments:
  • Coordinate with the appropriate EPAO, Head of Delivery, Performance Managers, and IQAs to ensure effective and efficient information processing of EPAs.
  • Oversee the scheduling of EPAs, ensuring adherence to regulatory and awarding organisation requirements.
  • Develop and implement standard operating procedures for the administration of EPAs to ensure consistency and compliance.
  • Monitor and evaluate the effectiveness of EPA processes, identifying areas for improvement and implementing changes as necessary.
  • Stakeholder Engagement:
  • Establish and maintain strong working relationships with internal and external stakeholders, including learners, tutors, employers, and awarding organisations.
  • Act as the primary point for apprentices, employers, and tutor queries and issues related to EPAs, providing expert advice and support.
  • Liaise with awarding organisations and regulatory authorities to stay updated on changes in EPA requirements and standards.
  • Quality Assurance and Compliance:
  • Ensure all EPA activities comply with relevant legislation, regulatory standards, and best practice guidelines.
  • Conduct regular audits of EPA processes and documentation to ensure compliance and continuous improvement.
  • Develop and maintain robust systems for tracking and recording EPA data, ensuring data security and integrity with EPAO platform.
  • Data Management and Reporting:
  • Ensure accurate and timely reporting of EPA data to internal and external stakeholders.
  • Analyse data to identify trends, inform decision-making, and support continuous improvement initiatives.
  • Prepare and present reports on the performance and outcomes of EPAs to senior management.
  • Ensure certification is accurate and EPAO's are sending certificates out in a timely manner in line within set timescales.
  • Continuous Improvement:
  • Promote a culture of continuous improvement within the EPA coordination team.
  • Identify opportunities for innovation and enhancement of EPA processes and systems.
  • Lead projects and initiatives aimed at improving the efficiency and effectiveness of EPA delivery.
About You

We are looking for a highly skilled and experienced professional to join our team as a Senior End Point Assessment Coordinator. The ideal candidate will have:

  • Significant experience in managing assessment and examination processes, preferably within an educational or training environment.
  • Proven track record of effective team leadership and management.
  • Experience in dealing with regulatory organisations and understanding compliance requirements with IfATE, ESFA, and Ofqual.
  • Strong organisational and project management skills, with the ability to manage multiple priorities and meet deadlines.
  • Excellent written and verbal communication and interpersonal skills, with the ability to build and maintain effective relationships with a range of stakeholders.
  • Analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • High level of attention to detail and commitment to maintaining quality standards.
  • Proficient in IT skills, Microsoft 365 applications.
  • Proactive and self-motivated, with a commitment to continuous improvement.
  • Adaptable and resilient, with the ability to work effectively in a dynamic and fast-paced environment.
  • Demonstrated integrity and professionalism, with a strong commitment to upholding the values and reputation of Best Practice Network.
Our Benefits
  • 28 days holiday and get an extra day for each year you stay with us, up to max 33 days PLUS bank holidays.
  • We pay for a Healthcare Plan once you've passed probation, which includes access to a private GP.
  • From day 1, free life insurance covering up to x4 your salary.
  • We'll both add money into your pension pot after 3 months.
  • Get 25% off online learning resources for year 1 to GCSE with EdPlace.
  • Choose what flexible benefits you want after you've passed probation - this could be buying extra holiday, dental, topping up your healthcare plan, bikes, gym membership, electric cars, and give as you earn.