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Customer Service Manager

2 months ago

Edinburgh, Edinburgh, United Kingdom C&P Recruitment Full time

Job Opportunity: Experienced Customer Care Manager Wanted

C&P Recruitment is seeking a skilled Customer Service Manager to join our team in the East of Scotland. As a key member of our organization, you will be responsible for delivering exceptional customer service, quality, and safety standards on new build residential developments.

Key Responsibilities:

  • Rectify and resolve defects on new build residential developments
  • Provide customer aftercare services
  • Manage and maintain high-quality customer service standards
  • Collaborate with developers and main contractors to ensure smooth project execution
  • Ensure compliance with relevant regulations and industry standards

Requirements:

  • Proven experience in a customer-facing role
  • Managerial experience with a developer or main contractor
  • SMSTS, CSCS, and other relevant qualifications

What We Offer:

  • An attractive package with bonus and car allowance
  • Long-term career opportunities across various residential projects in Edinburgh and the East of Scotland

About Us: C&P Recruitment is a leading recruitment agency specializing in placing top talent in the construction and property sectors. We are committed to delivering exceptional service and supporting our clients in achieving their goals.