Bank Imaging Receptionist

2 weeks ago


Bristol, Bristol, United Kingdom Spire Healthcare Full time

Job Summary

Spire Healthcare is seeking a skilled Receptionist to join our Imaging team in a bank capacity. As a key member of our administrative team, you will be responsible for providing exceptional customer service and administrative support to patients, consultants, and hospital teams.

Key Responsibilities

  • Welcoming and registering patients, consultants, and hospital teams in a professional and courteous manner.
  • Directing patients, consultants, and hospital teams to the hospital in a timely and efficient manner.
  • Compliance with NHS forms and processes.
  • Processing in-patient/out-patient charges.
  • Cash handling strictly within the parameters of the 'Handling Cash Policy'.
  • Discharge of patients onto computer system ensuring accuracy of all information.
  • Manage the hospital switchboard in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner.
  • Undertake various clerical duties including checking of bed status reports, ordering and distribution of newspapers, including badges for visitors, booking taxis.

Requirements

  • A personable individual with the ability to work on own initiative as well as part of a team.
  • Good basic PC skills, including Word, Excel and Outlook.
  • Excellent customer service skills.
  • High degree of accuracy in administration.
  • Great communication skills at all levels.
  • Experience in a customer service environment.
  • Experience with information management systems.
  • Previous receptionist experience or equivalent is essential.

Working Hours

This is a bank role, covering shifts between 7am - 8pm, including weekend cover.

Benefits

  • Competitive rates for bank colleagues.
  • Free onsite car park.
  • Access to Spire Healthcare pension.
  • Free uniform.
  • Free DBS.
  • Full induction, including mandatory training updates.
  • Opportunities for further training and progression into permanent posts.
  • Knowledge, support and guidance through your recruitment journey from Spire's specialist Resourcing Team.


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