Bank Imaging Receptionist
2 weeks ago
Job Summary
Spire Healthcare is seeking a skilled Receptionist to join our Imaging team in a bank capacity. As a key member of our administrative team, you will be responsible for providing exceptional customer service and administrative support to patients, consultants, and hospital teams.
Key Responsibilities
- Welcoming and registering patients, consultants, and hospital teams in a professional and courteous manner.
- Directing patients, consultants, and hospital teams to the hospital in a timely and efficient manner.
- Compliance with NHS forms and processes.
- Processing in-patient/out-patient charges.
- Cash handling strictly within the parameters of the 'Handling Cash Policy'.
- Discharge of patients onto computer system ensuring accuracy of all information.
- Manage the hospital switchboard in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner.
- Undertake various clerical duties including checking of bed status reports, ordering and distribution of newspapers, including badges for visitors, booking taxis.
Requirements
- A personable individual with the ability to work on own initiative as well as part of a team.
- Good basic PC skills, including Word, Excel and Outlook.
- Excellent customer service skills.
- High degree of accuracy in administration.
- Great communication skills at all levels.
- Experience in a customer service environment.
- Experience with information management systems.
- Previous receptionist experience or equivalent is essential.
Working Hours
This is a bank role, covering shifts between 7am - 8pm, including weekend cover.
Benefits
- Competitive rates for bank colleagues.
- Free onsite car park.
- Access to Spire Healthcare pension.
- Free uniform.
- Free DBS.
- Full induction, including mandatory training updates.
- Opportunities for further training and progression into permanent posts.
- Knowledge, support and guidance through your recruitment journey from Spire's specialist Resourcing Team.
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