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Bank Imaging Receptionist

2 months ago

Bristol, Bristol, United Kingdom Spire Healthcare Full time

Imaging Receptionist Opportunity

Spire Healthcare is seeking a skilled Receptionist to join our Imaging team in a bank capacity. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support to patients, consultants, and hospital teams.

Key Responsibilities:

  • Welcoming and registering patients, consultants, and hospital teams in a professional and courteous manner.
  • Directing patients and teams to the hospital in a timely and efficient manner.
  • Compliance with NHS forms and processes.
  • Processing in-patient/out-patient charges.
  • Cash handling within established parameters.
  • Discharge of patients onto computer system ensuring accuracy of all information.
  • Managing the hospital switchboard and responding to calls and enquiries in a timely manner.
  • Undertaking various clerical duties, including checking bed status reports and ordering newspapers.

Requirements:

  • A personable individual with the ability to work independently and as part of a team.
  • Good basic PC skills, including Word, Excel, and Outlook.
  • Excellent customer service skills.
  • High degree of accuracy in administration.
  • Great communication skills at all levels.
  • Experience in a customer service environment.
  • Experience with information management systems.
  • Previous receptionist experience or equivalent is essential.

Benefits:

  • Competitive rates for bank colleagues.
  • Free onsite car parking.
  • Access to Spire Healthcare pension.
  • Free uniform.
  • Free DBS.
  • Full induction and training.
  • Opportunities for further training and progression into permanent posts.

Working Hours: This is a bank role, with departmental hours between 7am-8pm, including weekend cover.