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Guest Services Team Member

2 months ago


Birmingham, Birmingham, United Kingdom ED's Easy Diner Full time

Hospitality Front of House Associate at Ed's Easy Diner

Become a part of our vibrant team at Ed's Easy Diner, where we embrace the spirit of Americana and the charm of classic roadside diners, complemented by delicious meals and a lively rock'n'roll atmosphere. We are seeking a Hospitality Front of House Associate to serve as the friendly face of our establishment.

Key Responsibilities:

The Hospitality Front of House Associate is responsible for making the first and last impressions on our patrons, fostering a warm environment and delivering exceptional service.

As a member of the Ed's Easy Diner team, you will:

  • Be dedicated to providing excellent customer service
  • Exude confidence, enthusiasm, and a positive demeanor
  • Excel in a fast-paced team setting
  • Possess a good command of English and be eligible to work in the UK
  • Previous experience is advantageous but not essential
  • Have the capability to serve alcoholic beverages independently

Benefits of Joining Us:

  • 50% discount for you and your friends
  • Exclusive offers through the BRG Spark App
  • 20% discount at Carluccio's retail gift shop & deli
  • Access to complimentary mortgage advice
  • Wage stream, financial and wellbeing center, healthcare cash plan
  • Employee Assistance Programme (EAP)
  • Refer a Friend Bonus Scheme
  • Opportunities for professional growth
  • Flexible work arrangements