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Hospitality and Service Associates
3 months ago
About Us:
At Silverstone Circuits, we are passionate about motorsport and dedicated to providing an exceptional lifestyle experience that honors the rich legacy of racing.
Our Venue:
We offer modern trackside accommodations and a performance-oriented clubhouse that allows guests to enjoy premier views of high-level racing, along with dining and wellness options. Our establishment uniquely combines hospitality with the excitement of motorsport, situated right at the Silverstone racetrack.
Guest Assistance:
When necessary, support guests with the arrangement of in-room dining services, including the setup of food and table settings.
Team Collaboration:
Work closely with the In-Room Dining supervisor and kitchen personnel to swiftly resolve any inquiries or issues.
Order Management:
Receive and ensure the precise and timely delivery of in-room dining orders from the kitchen to guest accommodations.
Health and Safety Standards:
Maintain rigorous food safety and sanitation protocols during the preparation and delivery of in-room dining services, collaborating with the In-Room Dining Supervisor and Restaurant Manager to uphold these standards.
Additional Responsibilities:
Be prepared to undertake various ad-hoc tasks that contribute to the overall role, with the understanding that job requirements may evolve over time.
Performance Expectations:
Our vision propels us forward, and we are committed to achieving industry-leading and award-winning outcomes.
Core Values:
We pride ourselves on being the Ultimate Hosts, attuned to our guests' desires, ensuring their experiences are seamless and enjoyable. We strive to be Complete Connoisseurs, inspired by innovation and excellence, taking pride in our presentation and maintaining consistent quality.
Commitment to Excellence:
As part of the Silverstone family, we embody our brand values, ensuring our guests feel secure and valued.
Sustainability and Community:
We are dedicated to making a positive impact on our environment and the communities we serve.
Qualifications:
- Experience in a 4-star or 5-star hotel or a distinctive lifestyle brand is preferred but not mandatory.
- Proficiency in the English language is desirable; additional languages are a plus.
- A full, clean UK driving license is preferred.
