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Fleet Operations Administrator

2 months ago


Gateshead, Gateshead, United Kingdom Royal Mail Full time

Role: Traffic Office Administrator
Job Reference: 315149
Employment Type: Permanent
Weekly Hours: 40 hours, scheduled over three days from Friday to Sunday, between 0600 hrs and 1930 hrs

Shift Schedule:
Friday: 06:00 - 16:00
Saturday: 06:00 - 19:30
Sunday: 06:00 - 19:30

This is an exciting opportunity to contribute to the transformation of Royal Mail. The Traffic Office Administrator plays a crucial role in ensuring a safe, efficient, and cost-effective transportation fleet. Adherence to established standards and methodologies is essential while you:

• Maintain the Distribution Management System with accurate daily data entry and ensure all drivers are debriefed at the end of their shifts.


• Keep Isotrak, Business Asset Tracker, and Vision FTA updated with daily entries to comply with European regulations regarding HGV drivers' hours.

• Distribute vehicle keys and logbooks following Royal Mail protocols.

• Download digital tachograph cards in accordance with company policy.

• Conduct daily debriefs with drivers, escalating any unresolved issues to the shift manager.

• Ensure that vehicle maintenance is performed as scheduled and that the maintenance board and vehicle files are current.

Additionally, you may be required to assist with other administrative tasks as needed.

Candidate Profile


• Highly organized, self-sufficient, and motivated

• Familiarity with safety and legal standards, including drivers' hours regulations, vehicle inspections, Safe Systems of Work, risk assessments, and accident investigations.

• Previous experience in the mail and parcel industry is preferred.


• Proficient in computer use with strong numerical and literacy skills, particularly in Microsoft Excel and Word.

• Capable of entering data within deadlines while maintaining confidentiality at all times.

Employee Benefits

To achieve our goals, we seek the best talent and are pleased to offer competitive pay and benefits in our industry. For your dedication and commitment to serving our customers, you can expect to receive:


• Monthly pay at an hourly rate of £12.54 (£26,164 annually)

• Overtime compensation at 1.25 times the standard hourly rate

• 22.5 days of annual leave, increasing with tenure


• Participation in a contributory pension scheme

• Opportunities for career advancement

• Full uniform provided for contracts longer than three months

• Comprehensive parental leave policy

• Various discounts, including high street vouchers, travel and attraction discounts, and savings on beauty products and gym memberships.