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Animal Care Associate
3 months ago
As a vital member of our retail environment, you will play a key role in ensuring that our customers enjoy an exceptional experience that distinguishes us and fosters loyalty to our esteemed brands.
Our Store Associates are essential to our operational success.
They are tasked with consistently surpassing customer expectations, maintaining outstanding operational standards, and cultivating strong relationships with both customers and colleagues.
Who Are We Seeking?- Individuals who are enthusiastic about providing excellent service.
- Availability for weekend shifts - a minimum contract of 8 hours will be offered.
- Previous experience in a customer-facing role is advantageous but not mandatory – we will provide comprehensive training.
We are looking for individuals who have a genuine passion for pets and a commitment to their community, those who take the time to greet a passing dog or sit down to connect with a friendly cat.
People who recognize the significance of pets in the lives of their owners and who aspire to help us create a warm, safe, and inviting environment for pet enthusiasts at a local level.
Our workplace culture is welcoming and inclusive. Each of our teams is distinctive because we embrace diversity, allowing everyone to express their true selves.
If you resonate with our belief that together 'we're better with pets', we would love to hear from you, regardless of your background or circumstances.
Your BenefitsWe acknowledge and reward our store colleagues in meaningful ways. Here are some of the benefits that may be available to you:
- A discretionary annual bonus scheme accessible to all hourly paid store colleagues.
Paid Time Off:
All colleagues will receive a minimum of 28 days of paid annual leave, increasing to 33 days after two years of service.
- Celebratory gifts and events for service anniversaries.
- Additional days off for significant occasions, such as birthdays.
- A 20% discount for all Pets at Home Group brands, including our stores, grooming services, veterinary services, and online purchases. A 30% discount on our own brand products.
- Access to a benefits platform offering numerous discounts with other retailers.
- A complimentary and confidential Employee Assistance Programme (EAP).
- Life Assurance coverage for all colleagues.
Please be aware that we may close a vacancy before the official closing date due to the high volume of applications received.
It is crucial for our team to manage application levels while ensuring a positive experience for all candidates.
"Pets see people without bias or discrimination. We draw inspiration from pets and value diversity in all its forms. Our goal is to reflect the diversity of the communities we serve, and every colleague plays a role in achieving this. We encourage our team members to be authentic, so even if your skills and experience do not perfectly match, if you believe you can contribute uniquely through your values and behaviors, we want to hear from you."
