Customer Care Specialist
3 weeks ago
Join Our Team as a Customer Care Specialist
Pertemps Bristol Commercial is seeking a dedicated Customer Care Specialist to enhance our consumer support team. This is a permanent opportunity for a professional who is passionate about delivering exceptional service.
Location: Flexible working arrangements available, with a blend of remote and office-based work.
Working Hours: Monday to Friday, standard business hours.
Benefits:
- Competitive salary up to £30,000 per annum, based on experience.
- Generous leave policy including 30 days of annual leave plus public holidays.
- Pension scheme with 5% employer and employee contributions.
- Comprehensive private healthcare coverage.
- Life insurance equivalent to four times your salary.
Key Responsibilities:
- Effectively manage and resolve consumer complaints through various communication channels.
- Collaborate with technical and quality assurance teams to ensure accurate and timely responses to inquiries.
- Support and mentor fellow team members as needed.
Ideal Candidate:
- Proven experience in consumer care or a related field.
- Strong skills in complaint resolution and escalation when necessary.
- A proactive and enthusiastic approach to customer service.
If you are looking to make a meaningful impact in a dynamic environment, we encourage you to consider this opportunity.
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