Customer Care Specialist

3 weeks ago


Bristol, Bristol, United Kingdom Pertemps Bristol Commercial Full time £30,000

Join Our Team as a Customer Care Specialist

Pertemps Bristol Commercial is seeking a dedicated Customer Care Specialist to enhance our consumer support team. This is a permanent opportunity for a professional who is passionate about delivering exceptional service.

Location: Flexible working arrangements available, with a blend of remote and office-based work.

Working Hours: Monday to Friday, standard business hours.

Benefits:

  • Competitive salary up to £30,000 per annum, based on experience.
  • Generous leave policy including 30 days of annual leave plus public holidays.
  • Pension scheme with 5% employer and employee contributions.
  • Comprehensive private healthcare coverage.
  • Life insurance equivalent to four times your salary.

Key Responsibilities:

  • Effectively manage and resolve consumer complaints through various communication channels.
  • Collaborate with technical and quality assurance teams to ensure accurate and timely responses to inquiries.
  • Support and mentor fellow team members as needed.

Ideal Candidate:

  • Proven experience in consumer care or a related field.
  • Strong skills in complaint resolution and escalation when necessary.
  • A proactive and enthusiastic approach to customer service.

If you are looking to make a meaningful impact in a dynamic environment, we encourage you to consider this opportunity.



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