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Lead Emergency Care Specialist
3 months ago
Position Overview
The landscape of healthcare is evolving, with a growing focus on community-oriented services. This is an opportune moment to become part of our dedicated team.
We are seeking empathetic healthcare professionals who prioritize patient interaction. You will have the opportunity to address the comprehensive needs of individuals, focusing on their aspirations and how we can assist them in achieving their goals.
Our community hospitals are staffed by a diverse group of professionals, including matrons, registered nurses, rehabilitation assistants, healthcare assistants, physiotherapists, occupational therapists, care managers, pharmacists, and medical consultants.
We believe that our personnel deliver exceptional care when they feel appreciated and supported. Therefore, we provide flexible working arrangements and promote professional development through our dedicated Education and Development team.
Main Responsibilities
Our approach involves collaborating closely with patients and their families to deliver a holistic model of care. We strive to create a welcoming environment that facilitates quicker recovery and discharge.
You will foster and maintain strong relationships with all stakeholders involved in our services. You will engage in direct clinical activities for at least 60% of your working hours. Additionally, you will oversee effective care planning that adheres to professional standards, collaborating with service users and their families. Your role will also include guiding reflections on service delivery and identifying areas for quality enhancement.
As a senior team member, you will manage daily operations of the unit, supporting the Clinical Lead and mentoring junior staff members.
Working with Us
Recognized as 'outstanding' by the Care Quality Commission, we are passionate about providing high-quality patient care and excellent services to enhance community health. To achieve this, we need exceptional individuals who align with our core values: Compassionate, Aspirational, Responsive, Excellent.
We understand that a commitment to equity, diversity, and inclusion enhances patient care and fosters a more satisfied workforce. We take pride in our diverse team and encourage applications from individuals with varied backgrounds and experiences.
We collect information regarding your protected characteristics during the application process. This information is confidential and only accessible to those involved in the shortlisting process, except for candidates who opt for the guaranteed interview scheme due to disability. Shortlisters will see two ticks alongside your application to ensure adherence to this scheme.
The data we gather helps us attract a diverse pool of applicants, ensuring equitable access to career opportunities and supporting our mission to be a Great Place to Work.
As a flexible working-friendly organization, we aim to accommodate your work preferences without compromising your personal interests or family commitments. We encourage discussions about flexible working arrangements that benefit both you and our patients.
Detailed Job Description and Key Responsibilities
The job description and person specification provide comprehensive information about this role. Please review the criteria in the person specification and detail your relevant experiences in your application. If you require an application form in a different format, please inform our recruitment team. All information provided in your application should be accurate to the best of your knowledge.
If you have any questions, the recruiting manager is available to assist you.
Due to high application volumes for certain roles, we recommend submitting your application promptly.
While COVID-19 vaccination is not mandatory, we strongly encourage all colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated to ensure the safety of our staff and the patients we serve.
Learn more about the community impact we make.
We look forward to welcoming you to our team.
Person Specification
Qualifications
Essential Criteria
- Registered healthcare professional (NMC or HCPC registration), with a health-related degree and evidence of relevant postgraduate development at Level 6. Evidence of postgraduate specialist qualifications pertinent to the area of practice (e.g., Non-medical prescribing, Mentorship, Coaching, Minor Illness Management, Minor Injury Management, Consultation skills, Physical Examination skills, X-Ray interpretation).
- Management or supervisory qualification/program of study.
Desirable Criteria
- Experience in a Primary Care environment, PTLLS/DTLLS, PGCE, or Certificate in Education. Working towards Master’s level study.
Experience
Essential Criteria
- Demonstrated NHS and clinical experience in the relevant practice area (UTC), including a minimum of two years at band 6 in an Acute/Care Urgent Treatment Centre. Experience in leading and managing teams. Practical experience in managing health-related projects/complex caseloads. Evidence of supporting others (mentor/educator/supervisor) experience.
Desirable Criteria
- Experience with clinical software systems and Microsoft applications, including IT packages such as E-Pay and E-Roster.
Special Knowledge and Expertise
Essential Criteria
- Understanding of UK National Service Frameworks and NICE guidance relevant to the UTC care setting and its application across NHS healthcare services. Evidence of continued relevant professional development and its implementation in practice within the last 12 months. Proven ability to develop effective partnerships to achieve practical outcomes across organizational boundaries, including statutory organizations, external agencies, and community and voluntary organizations.
