Digital Product Specialist

7 hours ago

Islington, Greater London, United Kingdom Intec Full time
Digital Product Analyst

A highly reputable global corporation is currently seeking a Digital Product Analyst to enrich the digital customer experience, identify and drive improvements on our clients' web and app products to deliver business value.

Key Responsibilities:
  • Work with the Product Owner, Scrum team (developers, QAs, conversational designers, Scrum Master) to define and validate detailed requirements and process/experience mapping for effective development solutions.
  • Act as the voice of the centres and customers, shaping how our clients' digital platforms can enhance the physical in-centre experience and improve customer engagement pre and post visit.
  • Own the identification, planning, coordination, and conducting of business analysis activities within a multi-disciplined team in all development cycle stages.
  • Ensure customer experience, technical and quality targets are met.
  • Maintain traceability of requirements, ensuring the customers' needs are met by the given solution.
  • Own the requirements gathering to ensure they meet customer needs while fitting within the Digital landscape.
Requirements:
  • 3-4 years experience in digital business analysis and requirement gathering for apps and a background in UX or digital marketing is highly desirable.
  • Strong understanding of digital product life cycle and agile methodologies.
  • Domain experience of the fashion or property market would be ideal.
  • Experience with user acceptance testing and training.
  • Strong knowledge of BDD user stories and acceptance criteria.
  • Experience using CMS solutions.
  • Excellent communication and collaboration skills.
  • Ability to work effectively in a multi-disciplined team environment.
  • Analytical mindset with strong problem-solving skills.
Package:
  • £50,000 circa, 25% bonus package, 10% pension, Hybrid working (1 day PW in office), Health, Life insurance and many more excellent benefits, Travel perks.

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