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Housekeeping Team Leader

3 months ago


Edinburgh, United Kingdom Balmoral Hotel Full time

Why choose a career with Balmoral Hotel?

At Balmoral Hotel, we prioritize equipping our Team Members with the essential skills and support necessary to provide exceptional service while fostering career growth. As a valued member of our team, you will benefit from an array of perks, benefits, and rewards, including:

  • 29 days of holiday pro-rata annually
  • Uniform provision along with complimentary laundry services
  • Occupational Pension Scheme
  • Meals provided during shifts
  • Discounted accommodation rates at Balmoral Hotel
  • 50% discount on dining and beverages
  • 25% discount on spa treatments
  • 20% discount on health spa products
  • Opportunities for learning and development
  • Recognition and rewards program
  • Cycle to Work Scheme
  • Discounts with local retailers
  • Employee social events
  • Employee assistance program

Position Overview: Housekeeping Supervisor

Are you a seasoned housekeeping expert with a meticulous eye for detail, high standards, and excellent interpersonal and organizational skills? If so, we invite you to consider the role of Housekeeping Supervisor at Balmoral Hotel.

In this position, you will oversee the planning, organization, and management of the hotel's cleanliness and maintenance, ensuring that we meet the highest levels of guest satisfaction. Your responsibilities will include conducting daily inspections of key areas throughout the hotel, including VIP rooms, check-out rooms, and various public spaces. You will lead by example, conducting daily briefings with the housekeeping team and providing training and management support to your staff. Additionally, you will be responsible for adhering to the department's budgetary guidelines.

Your ability to uphold the highest cleanliness standards across the hotel and to inspire and motivate your team will be crucial to your success in this role. In return, you will receive the support needed to enhance your skills and advance your career with us.

Ultimately, your dedication, insight, and pride in your work will make you a vital part of the Balmoral family.

Balmoral Hotel is renowned for its exceptional service and commitment to guest satisfaction, making it a distinguished establishment in the hospitality industry.