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Agricultural Equipment Specialist

2 months ago

Woodbridge, Suffolk, United Kingdom P Tuckwell Ltd Full time
{"h1": "Service Technician Role at P Tuckwell Ltd", "p": "At P Tuckwell Ltd, we are seeking a skilled Service Technician to join our team. As a Service Technician, you will be responsible for carrying out high-standard diagnostics, servicing, and repairs to John Deere and other agricultural equipment for new and existing customers.

This is a customer-facing role that requires you to build strong customer relationships and deliver world-class customer service.

Key Responsibilities:

* Service and maintain John Deere and other agricultural equipment to the manufacturers' specifications.
* Repair and service machines to the agreed work plan to bring them up to the required standards.
* Inspect and test completed machines to ensure they are operating at expected performance levels, reporting any further defects or suspect conditions to the customer.
* Ensure due care is given to customer and company property.
* Provide the best possible levels of customer service at all times.

Requirements:

* Experience - knowledge and experience of a variety of machinery, ideally construction, agricultural, industrial, or commercial vehicle-based machines. Use of field-based diagnostic tools and equipment is essential.
* Relationship Builder - ability to interact with customers and develop/build a relationship that ultimately delivers a positively satisfying experience. To build and document knowledge of customers and their technical operations, feeding back any important information.
* Communication - ability to effectively communicate both internally and externally.
* Present a professional image at all times.
* A valid driving license is essential.

Company Benefits:

* Healthshield Cash Back Plan
* Employee Assistance Program
* Long Service Awards
* Financial Wellbeing Meetings
* Company Pension Scheme
* Paid holiday plus bank holidays
* A Company Van for work purposes
* Overtime opportunities

If you are a skilled Service Technician looking for a new challenge, please apply today"}