Agricultural Equipment Specialist
4 weeks ago
The Role
As an Agricultural Equipment Specialist at P Tuckwell Ltd, you will be responsible for delivering high-standard diagnostics, servicing, and repairs to John Deere and other agricultural equipment for new and existing customers.
This is a customer-facing role that requires building strong relationships and delivering world-class customer service.
Key Responsibilities
- Service and maintain John Deere and other agricultural equipment to the manufacturers' specifications.
- Repair and service machines to the agreed work plan to bring them up to the required standards.
- Inspect and test completed machines to ensure they are operating at expected performance levels, reporting any further defects or suspect conditions to the customer.
- Ensure due care is given to customer and company property.
- Provide the best possible levels of customer service at all times.
Requirements
- Experience – knowledge and experience of a variety of machinery, ideally construction, agricultural, industrial, or commercial vehicle-based machines. Use of field-based diagnostic tools and equipment is essential.
- Relationship Builder – ability to interact with customers and develop/build a relationship that ultimately delivers a positively satisfying experience. To build and document knowledge of customers and their technical operations, feeding back any important information.
- Communication – ability to effectively communicate both internally and externally.
- Present a professional image at all times.
- A valid driving licence is essential.
Company Benefits
- Healthshield Cash Back Plan
- Employee Assistance Program
- Long Service Awards
- Financial Wellbeing Meetings
- Company Pension Scheme
- Paid holiday plus bank holidays
- A Company Van for work purposes
- Overtime opportunities
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