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Racing Venue Bar Attendant

2 months ago

Windsor, Windsor and Maidenhead, United Kingdom Arena Racing Company Full time

Job Summary:

We are seeking a skilled and enthusiastic Bar Staff member to join our team at the Royal Windsor Racecourse. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.

Key Responsibilities:

  • Deliver outstanding customer service, ensuring all guests receive a warm and welcoming experience.
  • Work efficiently and effectively to serve drinks, food, and other beverages to our guests.
  • Maintain a clean and organized work environment, adhering to health and safety standards.
  • Process transactions accurately and efficiently, handling cash, stock, and equipment securely.
  • Act as an information point for customers, providing knowledge and assistance as needed.
  • Record wastage and maintain accurate records, adhering to venue procedures.
  • Adhere to company policies and procedures, upholding the values of Arena Racing Company.

Requirements:

  • Excellent verbal communication and customer care skills.
  • Flexibility and adaptability, with a passion for quality service and standards.
  • Strong interpersonal skills, with the ability to handle difficult situations.
  • Ability to work with honesty and integrity, upholding the values of Arena Racing Company.
  • Experience working in a hospitality environment is preferred but not essential.

What We Offer:

As a casual member of our team, you will enjoy a range of benefits, including meals on race days and tickets to events across the group. We offer a flexible schedule, allowing you to pick and choose your shifts and work around your other commitments.

Our Commitment to Diversity and Inclusion:

We are an equal opportunities employer, committed to creating a diverse, equitable, and inclusive workplace. We welcome applicants from all backgrounds, ethnicities, cultures, and experiences, and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.