Digital Experience Creator

1 week ago

London, Greater London, United Kingdom Manual Full time
About the Role

We are seeking a highly skilled Product Brand Designer to join our team at Manual. As a key member of our design team, you will be responsible for creating intuitive and user-friendly experiences that drive business growth and customer satisfaction.

Key Responsibilities
  1. Design and Develop Landing Pages: Create compelling and effective landing pages that solve key customer problems and drive conversions.
  2. Own the Product Design Process: Take ownership of the complete product design process from discovery to delivery, with a focus on putting the customer first.
  3. Validate Hypotheses and Ideas: Validate hypotheses, ideas, and solutions using A/B testing, prototyping, and user testing to ensure that our products meet customer needs.
  4. Identify Key Metrics and Success Indicators: Identify key metrics for the projects you are involved in and take ownership for achieving and evaluating their success.
  5. Understand Customer Needs and Aspirations: Understand our customers' needs and aspirations based on quantitative and qualitative research methods to inform design decisions.
  6. Collaborate with Cross-Functional Teams: Work closely with product managers, stakeholders, marketers, clinicians, and engineers in a cross-functional manner to identify problems, ideate on solutions, and see through to their implementation end-to-end.
  7. Enhance Customer Journey: Identify key areas throughout the customer journey that can be enhanced and explain your recommendations with data, balancing both customer and business goals.
  8. Develop and Maintain Design Systems: Help build a design system that allows for consistent brand experiences across all platforms and devices and maintain it as we keep evolving.
Requirements
  1. 4+ Years of Product Design Experience: 4+ years of product design experience with an emphasis on consumer-facing, mobile-first products.
  2. Strong Portfolio: A strong portfolio of previously shipped delightful digital products.
  3. UI Design Skills: Strong UI design skills across mobile and web platforms.
  4. User Research Experience: Experience in organizing and facilitating qualitative user research, e.g. user interviews and usability testing.
  5. Problem-Solving Ability: Problem-solving ability by logically visualizing complex systems, user interaction flows, and intuitive interfaces.
  6. Product Strategy Thinking: Being able to think at a high level about product strategy and clearly articulate design decisions.
  7. Outcome-Focused: Being able to prioritize and focus on outcomes rather than outputs.
  8. Growth Mindset: Having a growth mindset and being a team player.
Nice to Have
  • Growth Design Experience: Experience in growth design and AB testing.
  • Cross-Platform Design Systems: Experience in designing and maintaining cross-platform design systems.
  • Advanced Prototyping Tools: Experience in advanced prototyping tools and techniques.
  • Fast-Paced Startup Environment: Experience working in a fast-paced startup environment.
Benefits
  • Competitive Salary: Salary range of £65,000-75,000 based on experience.
  • Generous Stock Option Plan: Generous stock option plan.
  • Private Medical Insurance: Private medical insurance.
  • Cycle to Work Scheme: Cycle to work scheme.
  • Electric Car Scheme: Electric car scheme.
  • Learning and Development Budget: £400 per year learning and development budget with Learnerbly.
  • Gym and Wellness Benefit: Gym and wellness benefit with Wellhub.
  • Breakfast and Lunch: Breakfast and lunch once a week.
  • Holidays and Parental Leave: 25 days holidays and generous parental leave.
  • Opportunities for Progression: A growing team with plenty of opportunities for progression, ownership of goals, and a direct impact to Manual.

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