Clinical Systems Analyst

4 weeks ago

Manchester, United Kingdom Omnes Healthcare Limited Full time

Job Overview:

We are seeking an experienced Clinical Systems Analyst to join our healthcare IT team at Omnes Healthcare Limited. The successful candidate will play a pivotal role in the day-to-day management and support of multiple NHS healthcare systems.

Main Responsibilities:

  • Clinical Systems Management:
    • Manage the day-to-day operations of various clinical systems used within the NHS.
    • Ensure the reliability, security, and optimal performance of clinical systems.
  • Change Request Fulfillment:
    • Handle and fulfill change requests for clinical systems, ensuring compliance with healthcare regulations and standards.
    • Collaborate with stakeholders to implement system changes efficiently.
  • Service Contract Management:
    • Support the commissioning and decommissioning of service contracts related to clinical systems.
    • Collaborate with vendors to ensure seamless service transitions.
  • Site Support:
    • Support the IT team with on-site IT support of Hardware/Software, Medical Device configuration such as Ultrasound and Echo cardio machines.
  • Ticket Resolution:
    • Provide advanced support to the Service Desk by handling escalated tickets related to clinical systems.
    • Troubleshoot and resolve complex issues, ensuring minimal disruption to healthcare operations.
  • Support During Peak Periods:
    • Collaborate with IT Administrators during peak periods to answer calls and address urgent issues.
    • Provide support to IT Support Analysts for on-site assistance with hardware and software issues.
  • Collaboration with IT Teams:
    • Work closely with IT teams to ensure the integration and alignment of clinical systems with broader IT infrastructure.
    • Participate in cross-functional projects and initiatives.

Requirements:

  • Qualifications:
    • Bachelor's degree in Healthcare Informatics, Information Technology, or a related field.
  • Experience:
    • Proven experience as a Clinical Systems Administrator or in a similar role within the healthcare sector.
  • Skills:
    • In-depth knowledge of clinical systems such as TPP Systm One, EMIS Web, PACS, ERS, IEP, and other relevant healthcare products.
    • Familiarity with healthcare regulations and compliance standards.
    • Strong troubleshooting and problem-solving skills.
    • Excellent communication and interpersonal abilities.

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